Repairs Planner
Croydon
Monday – Friday, 8:00am – 5:00pm (Office Based)
Temp to Perm
Social Housing Sector
ASAP Start
Our client, a leading Tier 1 Contractor within the Social Housing sector, is seeking a Repairs Planner to join their busy team based in Croydon. This is a temp-to-perm opportunity offering stability, progression, and the chance to join a well-established organisation.
The Role:
As a Repairs Planner, you will play a key role in ensuring maintenance and repair works are scheduled efficiently and completed within agreed SLAs. You will act as the central point of contact between tenants, operatives, and management teams.
Key Responsibilities:
1. Scheduling and allocating repairs and maintenance works
2. Liaising with tenants, operatives, and subcontractors
3. Managing diaries and ensuring efficient workforce planning
4. Handling inbound and outbound calls
5. Updating internal systems accurately
6. Ensuring works are completed within target timescales
7. Delivering excellent customer service at all times
About You:
8. Previous experience in a Repairs Planner / Scheduler role is desirable
9. OR strong customer service experience (call centre, housing, retail, hospitality etc.)
10. Excellent communication and organisational skills
11. Able to work in a fast-paced environment
12. Strong IT skills and attention to detail
13. Available to start ASAP
What’s On Offer:
14. Temp to perm opportunity
15. Office-based role with stable hours (no weekends)
16. Opportunity to join a reputable Tier 1 contractor
17. Supportive team environment
18. Career progression within the social housing sector
If you are highly organised, customer-focused, and looking to secure a long-term opportunity within a growing organisation, we want to hear from you.
Apply now for an immediate interview and start.