Overview
dnata Travel Group, part of the Emirates Group, includes the brands of Gold Medal and Travelbag. We are now recruiting for a Senior Network Engineer based in Leyland (Lancashire) or London. In this role you will be a key member of our Infrastructure team using your excellent technical knowledge and experience to proactively define and develop our environment and procedures and be an expert trouble-shooter for major and critical service incidents. The primary function of this role is to ensure the network infrastructure is secure, robust, resilient and compliant to PCI standards. This is a hybrid role, working 3 days per week at either our Leyland (Lancashire) or London office and 2 days remotely. You will be expected to provide on-call support on a rota basis 24/7. Some travel to other UK sites will be required with occasional overseas trips.
Responsibilities
* Ownership and leadership of technical resolution for Networking issues and modernisation initiatives
* Adherence to company standards for change control, network security and network patterns
* Lead the technical team during disaster recovery and business continuity operations
* Define operational procedures and provide necessary documentation and diagrams
* Lead and support network delivery requirements for Service Improvement initiatives
* Design and lead internal projects and deliveries aligned with the network roadmap
* Support the architecture teams in developing the network roadmap
* Identify new technologies and services to transform the network service
* Work with Project Managers and IT Service Managers to ensure project delivery meets the estate requirements
* Responsible for completing tasks, focusing on requirements and client needs which you will help to identify, advise and recommend technical solutions based on experience and industry knowledge
* React quickly and as necessary to live systems errors and service problems to limit downtime and resolve problems
* Support the implementation of strategy and policy issues by involvement in change and/or advice to other technical areas and make recommendations to improve procedures and working practices
* Improve knowledge of the systems processes and technologies, infrastructure and service development processes, both current and emerging technology
* Interface with other areas sharing your technical knowledge and expertise and resolving issues as necessary
* Lead the resolution of issues during delivery
* Administration, configuration, backup and patching of Cisco Network hardware
Qualifications and Experience
* Extensive network domain experience operating in a senior capacity
* Expert knowledge of network administration on Cisco routing, switching and Cisco ASA firewalls
* A good working knowledge of Checkpoint firewalls
* Expert in working with Vendor technical support staff, including vendor development teams
* Expertise in defining technical plans and procedures
* Expert in multiple Cisco routing, switching and security technologies with a strong background in Cisco ASA and Cisco Nexus
* Demonstrable experience of network performance tuning and capacity management on critical customer-facing systems
* Experience of working in a highly regulated environment and the associated processes and tools
* A strong working knowledge of company infrastructure components and the processes required to maintain the infrastructure
* A good understanding of the business areas and application/service components used and an appreciation of applications from both a technical and business perspective
* Knowledge of Network protocols, MPLS, Software Defined Networks and WAN’s (SDWAN, Zero Trust Network, SASE)
* Knowledge of Border Gateway Protocol
* Experience of Cisco CCIE, Cisco CCNP - Routing and Switching, Cisco CCNP – Security, Cisco ASA Firewalls
* Knowledge of Cisco UCS Networking (optional)
* Knowledge of Border Gateway Protocol, VPN configuration & Cloud Networking (Azure Express Route)
* Knowledge and experience of Palo Alto Firewall’s and Global Protect VPN
* Configuration of site to site VPN’s
Desirable
* Enterprise level experience of working in a large/international corporate environment
* An understanding of and extensive experience with Solarwinds and similar network monitoring & configuration tools such as Auvik, Logic Monitor, Netbrains
* Experience or knowledge of working with cloud virtual networks and gateways such as those found in Azure and AWS
Benefits
* 25 days annual leave, increasing to 28 days after 5 full years of service (+ bank holidays)
* Additional annual leave purchase scheme
* Company pension scheme
* Life assurance
* Low-cost health care for your family
* Employee Assistance programme
* Mental Health First Aiders
* Ongoing development – we have an in-house People Development Team
* Travel discounts – we have a dedicated Staff Travel Team to source the best deals for our people
* Industry/social events – including supplier events, office socials & parties and pop-up shops
* Cycle to work scheme
* Long service awards
* Belong programme - Employee Resource Groups (ERGs) that play a crucial role in implementing our DEI strategy
* Volunteer days – one day’s paid leave each year to volunteer with a registered charity
* dnata4good – supporting the local communities we work, live and thrive in
* Refer a friend scheme
* Free eye care tests
* Free Taste Card membership– offering discounts on dining out, movies, attractions, takeaways and online shopping
* Casual dress code
* Free tea and coffee, subsidised on-site restaurant with free Wi-Fi
J-18808-Ljbffr