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Customer Service Apprentice - Birmingham
Apply From: 29/03/2025
Learning Provider
Delivered by METAGEDU APPRENTICESHIPS LTD
Employer
GLOBAL BANKING SCHOOL LTD
Vacancy Description
Main Responsibilities:
* Handle telephone and email enquiries, resolving issues efficiently and professionally.
* Provide high-quality student administration and support, adhering to service standards.
* Resolve enquiries at the first point of contact or escalate complex issues.
* Accurately record data and identify resources to support student needs.
* Collaborate on team projects and report trends in student enquiries to supervisors.
Key Details
Vacancy Title
Customer Service Apprentice - Birmingham
Employer Description
Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.
Vacancy Location
Norfolk House, Smallbrook Queensway Birmingham B5 4LJ
Wage Frequency
Custom
Number of Vacancies
2
Vacancy Reference Number
1000312384
Key Dates
Apply From
29/03/2025
Closing Date For Applications
2025-04-24 23:59:59
Interview Begin From
Possible Start Date
2025-04-28 00:00:00
Training
Training to be Provided
The successful candidate will complete a Customer Service Specialist Level 3 Apprenticeship standard.
Learning Provider
METAGEDU APPRENTICESHIPS LTD
Skills Required
Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, IT skills, Team working
Apply Now
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