Job Description
Removals Coordinator – Greenford Area, Greater London
Join a top removals firm in the Greenford area, as a Removals Coordinator who specialises in domestic, international, and European relocations. This is an amazing opportunity to manage logistics, client communication, and move coordination in a rapidly changing market.
What You’ll Be Doing
Coordinating domestic, international, and European removals for private and corporate clients.
* Managing move schedules from booking through to delivery and post-move follow-up.
* Liaising with clients, shipping partners, and internal teams to ensure seamless relocations.
* Preparing customs documentation and compliance paperwork for international shipments.
* Managing inventory lists, insurance coverage, and special handling requirements.
* Providing accurate quotations and service explanations to prospective customers.
* Monitoring shipment progress and proactively resolving delays or issues.
* Booking transportation methods including road, air, and sea freight.
* Maintaining CRM systems and updating client records with movement statuses.
* Advising clients on relocation timelines, packing requirements, and customs clearance.
* Supporting the sales team with technical and operational input during proposals.
* Ensuring service delivery aligns with company standards and client expectations.
What We’re Looking For
* Previous experience managing domestic and international removals.
* Knowledge of European and international shipping routes, documentation, and customs.
* Strong organisational and multitasking abilities in time-sensitive situations.
* Excellent communication abilities, with a customer-service orientation.
* The ability to employ move management or CRM software.
* Proactive problem-solving and attention to detail.
Interested? Reach out to Alchemy Global Talent Solutions today.