About us
Ice Volt is part of Planet Volt and Centurion Hotel
Ice Rink Assistant
Duties:
- Greet and welcome guests in a friendly and professional manner
- Provide excellent customer service by addressing guest inquiries and resolving any issues
- Assist guests with check-in procedures
- Coordinate reservations and ensure accurate booking information
- Maintain a clean and organised front desk area
- Answer phone calls and emails
- Assist with guest bookings as required
Requirements:
- Previous experience in a customer service role preferred
- Excellent communication and interpersonal skills
- Strong organisational and multitasking abilities
- Proficient in using computer systems and software applications
- Ability to work well under pressure
- Flexibility to work shifts, including evenings, weekends, and holidays
We offer competitive pay and a positive work environment. If you are a motivated individual with a passion for providing exceptional guest services, we would love to hear from you.
Job Type: Temporary
Contract length: 9 weeks
Benefits:
* Employee discount
* On-site parking
Application question(s):
* Are you available to work days, evenings & weekends as required?
Experience:
* Customer Service: 1 year (preferred)
Work Location: In person