At Swindon Borough Council, we want our town to be the best it can be. Our ambitious vision is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for – the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.
Your next role
We are seeking to recruit a Business Support Administrator within our Central Business Support team who are motivated, enthusiastic and team players.
The role involves the provision of finance support to our Waste Service, specifically to pay and raise invoices and to raise purchase orders and to support other areas of the team as required.
You will have experience of working in a customer‑focused environment, gathering information, processing work requests in line with Service Level Agreements, maintaining accurate records and working closely with others.
You will also need a good working knowledge of Microsoft office applications as well as excellent telephone manner and a systematic approach to working within a fast paced environment, with the ability to multi‑task. Accuracy and communication skills are key as well as the ability to work independently and remain calm under pressure.
Key responsibilities
* To process work from multiple mailboxes and using multiple data bases.
* To maintain data bases ensuring that all information is up to date and accurate.
* To work closely with colleagues to ensure a smooth efficient delivery of service in line with Service Level Agreements.
* Be organised in managing your work levels.
* Be flexible and adaptable to work with multiple services and disciplines.
* Be adaptable to change and work within the Values and Behaviours framework of Swindon Borough Council.
You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer‑facing role”).
As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.
Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.
Contact information
For further information about the role please contact Craig Hutchinson, Business Support Service Manager at chutchinson@swindon.gov.uk.
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