CRM Support and Training Expert We are working with a European Leader in defence who is undergoing a major digital transformation, and has a brand-new role opening for a CRM Support and Training Expert to join them on this exciting journey. With the office based in Hertfordshire, this is a hybrid role which will see you in the office three days a week, with two days working from home. Working with their Microsoft Dynamics CRM, you will be involved with: Analysing the needs for training and support Planning and crafting comprehensive training interventions Planning and delivering user support and follow-up sessions during the adoption phase Conducting regular assessments to determine the level of user understanding Collecting and analysing new requirements and business needs Collaborating with cross-functional teams Identifying new risks associated with the CRM implementation For this role, the right candidate will have/be: Valid SC clearance or be SC eligible A relevant University degree is preferred Relevant industry experience working in a highly regulated environment Experience working with Microsoft Dynamics and/or Salesforce Experience supporting larger teams In terms of the package on offer, the salary ranges from around £50,000 to £55,000, plus a range of excellent benefits, including an annual bonus, overtime, and more. If you have the required skills and experienc...