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People data & insights analyst

Epsom
Samaritans
Data insight analyst
Posted: 22h ago
Offer description

Job Description

Are you passionate about using data to drive meaningful change? Do you thrive on accuracy, insight, and collaboration? Do you have Generalist HR experience?

Join our People Experience team and help our organisation make informed decisions using high quality, impactful data.

As the People Data & Insights Analyst, you will champion data accuracy, reliability, and insight across the People Experience (HR) team and wider organisation. You’ll lead the production, distribution, and analysis of high-quality People Management Information (MI), ensuring compliance with data protection laws and enabling data-driven decision-making. You’ll also provide generalist HR support when needed.

Contract terms:

* £34,000 - £37,000 per annum with Benefits
* Permanent
* Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.
* Linked to our Ewell (Surrey) office
* In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month

What you'll do:

Data & Insights

* Produce and analyse people data reports
* Maintain and improve reporting tools and MI
* Use people data to support forecasting and strategic planning
* Enable data self-service for managers
* Work collaboratively to optimise systems with providers and stakeholders
* Lead system procurement and implementation
* Ensure data accuracy, integrity, and compliance
* Drive system improvements and efficiencies

Generalist HR (People Experience) Support

* Provide generalist HR support (e.g. covering annual leave, supporting Employee Relations casework)

What you’ll bring:

* Knowledge and experience of People Information systems
* Experience of working with people/HRIS data
* Proven experience in manipulating people data to inform decision making
* Ability to identify trends and patterns in people data
* Strong stakeholder communication skills
* Advanced Excel and Powerpoint skills
* Experience with SQL, Power BI, People HR (desirable)
* Knowledge of current employment legislation

For full Job Description and Person Specification click here

Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

Apply now

If this sounds like the opportunity for you, please apply. You will be asked to answer two application questions and to upload your CV and a short cover letter.

We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

Applications close: 5pm on Friday 27th February 2026

Interviews: Weeks commencing 9th and 16th March 2026. Please note the interviews will be in person at our office in Ewell (Surrey). The interview will consist of a data presentation exercise and competency based questions.

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