As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. It is a place where strong customer relationships are creating products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, no day will be the same. Your activities will include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and listening to tailor solutions.
2. Demonstrating our innovative products and state-of-the-art software on-site.
3. Further developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.
WHAT DO WE OFFER?
At Hilti, we foster a passionate and inclusive global team and a caring, performance-driven culture. You will be part of something special where you can grow, supported by colleagues and recognized for your results. Our offerings include:
* Extensive onboarding, training, and company events in Manchester.
* Incentives such as trips to New York City, Milan, and Miami for top performers.
* A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
* Private healthcare, life insurance, wellbeing support, and a 6% pension contribution.
* Company vehicle and fuel/charging card, laptop, and mobile phone.
* A £2,000 reward for referring successful candidates.
WHAT YOU NEED IS:
Qualities and skills that are important for an Account Manager include:
* Customer-facing/sales experience in any industry.
* A solution-oriented approach to uncover customer needs and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to interact with all customer levels.
* Drive and motivation to succeed and overcome challenges.
* Curiosity to learn, develop, and grow.
* Excellent organizational skills for managing time and priorities independently.
* Essential: Full manual UK driving license for site visits five days a week. Please disclose points and expiry dates if applicable.
WHO SHOULD APPLY?
We welcome diverse backgrounds. Success at Hilti depends on teamwork and ability, not prior experience in sales or construction. Please apply for only one role; the team will assign you where your skills fit best.
Click the 'Apply Now' button to upload your CV and answer brief questions. The process takes about 90 seconds. If selected, you will complete an online assessment and a short pre-recorded video interview. Watch your junk mail for these invitations!
If you need support, contact [emailprotected]. The process involves three stages: an interview with a Regional Manager, a 'day-in-the-life' field ride, and a final interview with a Sales Director. Travel expenses are paid.
If no suitable role is available now, we will keep your details for future opportunities. We are an equal opportunity employer and value diversity in our team.
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