Business Performance & Systems Analyst – Livingston Employment – Full Time, Permanent Pay: £38,000.00 - £42,000.00 per year DOE Are you an experienced Business Performance & Systems Analyst ready to move forward into an exciting new role with an ambitious business looking to expand their coverage within Scotland? We are currently working with a highly successful national business who are looking for a dynamic and detail-oriented Business Performance & Systems Analyst to support their operations across Scotland. The Role: As Business Performance & Systems Analyst you will work closely with senior leadership and cross-functional teams to drive performance, standardisation, and innovation across their group of companies. Key Responsibilities: Collaborate with Heads of Department for the successful delivery of key projects. Analyse data related to new projects and contract scopes to support system development. Assist in the development of key performance measures to monitor and improve operational efficiency. Ensure business processes are accurately documented through clear process maps. Conduct audits of IT processes and SharePoint ISO structures, providing actionable insights to contract teams. Identify and implement opportunities for process improvement and standardisation across group companies. Manage system change requests, ensuring value-added enhancements are deployed effectively across the organisation. Work with Systems Analysts to ensure training materials are up-to-date and accessible for system rollouts. Review and refine IT requirements using lean thinking to enhance efficiency and effectiveness. Support the business in meeting client requirements for systems, processes, and data reporting. What They’re Looking For: Proven experience in a business analyst role, ideally within a project or systems-focused environment. Strong data analysis and process improvement skills. Experience in auditing IT processes and implementing system changes. Experience supporting system development and process improvement initiatives. Confident communicator with the ability to collaborate across departments and with external stakeholders. Familiarity with SharePoint, ISO standards, and project delivery methodologies. Knowledge of lean principles and continuous improvement strategies. Ability to interpret complex data and identify trends, gaps, and opportunities. Meticulous in reviewing data, processes, and documentation to ensure accuracy and consistency. A team player who builds strong working relationships and works well in cross-functional teams. Someone who takes initiative, works independently, and sees projects through to completion. Why Join? Join a forward-thinking company that values innovation, integrity, and inclusivity. Become part of a team dedicated to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. A company that recognises diverse perspectives strengthen their business, drive innovation, and help them better serve the communities they work with. This is an exciting opportunity to join a growing, forward-thinking organisation where your ideas, skills, and contributions will make a real impact. If you're passionate about driving change and improving business processes contact Samantha now! Pettigrew Recruitment Group Limited is an equal opportunities employer and acts as an employment agency for permanent recruitment. Pettigrew Recruitment Group is also an employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found on their website.