Speciality Coffee Roastery Assistant
Location: Whitstable Roastery
Hours: 38hrs Weekly
Reports to: Head Roaster
About Us
Since we started life back in 2012, we have stayed true to our founding principles of Aussie-Style Specialty Coffee, Made Fun At Lost Sheep Coffee, we're here to shake up the coffee game, making specialty coffee fun, accessible, and totally unpretentious. No coffee snobs allowed – just incredible Aussie-style coffee made for everyone to enjoy, anytime, anywhere. We're proud to push boundaries and take specialty coffee where it's never gone before.
We are now looking for a motivated and detail-oriented Coffee Roastery Assistant to join our production team and support the growth of our wholesale and online business.
Role Overview
The Coffee Roastery Assistant will play an essential role in the daily operations of the roastery. This position requires strong attention to detail, excellent organisational skills, and the ability to thrive in a fast-paced environment. You'll be responsible for ensuring wholesale and online orders are fulfilled accurately and on time, maintaining stock levels, and assisting in quality control processes. Over time, you will also receive hands-on training in coffee roasting and coffee selection, giving you the opportunity to develop into a skilled member of our roasting team.
Key Responsibilities
* Order Fulfilment: Accurately pick, pack, and dispatch wholesale and online shop orders in line with set timescales.
* Wholesale Management: Monitor and respond to wholesale emails throughout the day to ensure smooth and timely customer service.
* Stock & Packing: Fill, pack, and restock coffee and other products, maintaining a clean and organised workspace.
* Quality Control: Assist in cupping (tasting) new coffees and providing feedback for quality assessment.
* Collaboration: Work closely with the roasting team to support daily operations and maintain efficiency.
Training & Development
Once settled into the role, you will receive full training in:
* Coffee roasting techniques and best practices.
* Coffee selection, profiling, and tasting evaluation.
This is an excellent opportunity for someone looking to build a career in specialty coffee.
Skills & Attributes
* Strong organisational skills and attention to detail.
* Ability to manage multiple tasks and deadlines.
* A proactive approach with excellent communication skills.
* Interest in specialty coffee and eagerness to learn.
* Ability to work independently as well as part of a team.
* Comfortable with manual tasks and some heavy lifting.
Benefits
* Full training and development in coffee roasting and tasting.
* Opportunity to grow within a fast-developing specialty coffee company.
* Staff discounts on coffee and products.
* Supportive, team-focused environment.
Job Type: Full-time
Pay: £13.00-£14.50 per hour
Expected hours: 38 per week
Benefits:
* Free parking
* On-site parking
Work Location: In person