This job is with Ingeus, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Learning and Development Administration Support
Location: Hybrid Working - occasional travel to Birmingham
Contract Type: Full-time / Permanent
Salary: Competitive
You'll Be Responsible For
* Ensure the latest versions of guidance documents are maintained on the Hosting Platform following Editorial Board approval.
* Ensure withdrawn guides are promptly removed from the Hosting Platform and securely archived in Version Control for audit purposes.
* Oversee and regularly review Hosting and Working Platform membership, confirming that access is limited to authorised and current members.
* Support Clinical Authors throughout the Training and Guidance review process by proactively identifying guidance due for review and ensuring all documents are formatted in accordance with DWP standards.
* Facilitate the delivery and receipt of guidance from external medical contractors responsible for quality assuring guidance following an annual review.
* Maintain oversight of the TaG Guidance Review Tracker and ensure that all guidance documents are stored in the appropriate folders.
* Providing regular updates to Clinical Authors on the status of guides in progress acting promptly following Clinical Author reviews.
* Communicate updates regarding cleared guidance to Editorial Board members and respective supplier contacts via email, as outlined by CPG.
* Undertake additional tasks as and when required by working in a collaborative manner with the other Admin Leads, in accordance with instructions from DWP CPG or CMPD.
* Undertake other administrative support tasks within the Ingeus L&D team as appropriate.
* Develop excellent working relationships with the wider Ingeus team, and external stakeholders as appropriate.
What Youll Bring
* Previous experience in an administrative role with the ability to handle a wide variety of administrative tasks efficiently.
* Effective written and verbal communication skills.
* Numerate with excellent organisational, planning and problem-solving skills.
* Ability to work on your own initiative as well as part of a team.
* Discretion, with an understanding of the need for confidentiality
* High level of accuracy and attention to detail.
* Ability to handle unexpected situations and adapt promptly to changes
* Experience of using IT based records management/database systems
* Ability to present large amounts of information and data visually and appropriately to a variety of audiences.
* Exceptional organisation and time management skills.
* Intermediate or advanced IT skills with business software such as Microsoft Word, Excel, PowerPoint and Outlook.
* High level of integrity and ability to recognise and correct mistakes and maintain continuous improvements.
* Commitment to continuing professional development.
Desirable
* Experience of, applying contractual/compliance frameworks to document reviews.
* Effective interpersonal and influencing skills with the ability to engage and work effectively with both internal and external stakeholders.
* Experience of assisting with project management.
* Previous experience in a secretariat role.
Apply now and be part of a team that's passionate about unlocking potential.
Salary
: Pension