The Role: The Training Administrator is a vital position in supporting the delivery of high-quality learning and development across the organisation. This role is responsible for coordinating training activities, maintaining accurate records, delivering exceptional customer service, and ensuring efficient administrative processes. A key aspect of this role is managing ECITB funding claims and collaborating closely with internal teams to ensure timely and compliant submissions.
Key Responsibilities: Training Coordination and Delivery: Serve as the primary point of contact for all training-related inquiries and requests.
Organise and schedule training sessions in various formats (instructor-led, virtual, eLearning), workshops, and learning events across departments, taking a proactive approach to training delivery.
Collaborate with both internal and external providers and stakeholders to coordinate training delivery, ensuring that facilitators have the necessary resources to support effective learning.
Stakeholder Support and Engagement: Provide support to the Learning Development Business Partner (Cavendish Nuclear) in planning and processing Business Unit-level training requests, plans, and budgets.
Maintain ongoing training requests and ensure timely communication of dates and logistics to participants and facilitators.
Offer guidance and assistance on learning processes and policies to learners at all levels.
Liaise with Managed Learning Suppliers (MLS) to arrange externally provided training, providing advice and support to learning requesters.
Reporting and Continuous Improvement: Generate reports on training activity, completion rates, and funding claims.
Support the development and maintenance of training documentation, templates, and standard operating procedures.
Qualifications and Experience Requirements: Educated to Level 2 standard, with GCSEs (or equivalent) in English and Maths.
NVQ Level 3 in Business Administration or equivalent qualification/experience.
Proficiency in Microsoft Office applications (Excel, Word, Outlook, PowerPoint).
Familiarity with learning management systems (LMS) or digital training platforms.
Proven experience in training administration or a similar coordination role.
Experience organising and scheduling training activities across multiple formats (in-person, virtual, eLearning).
Strong record-keeping and documentation skills, with attention to detail and accuracy.
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