POSITION SUMMARY
Through the Welsh Gateway of History. Onto the Greens of Legends.
From the moment you turn down the drive and walk through the 16th century gatehouse you’ll be part of our momentous history. Where Legends and Legacy meet. St Pierre’s tale since 1065 has ties to King Henry V, the crown jewels and J K Rowling, this former Manor House has a deep-rooted history waiting to be discovered.
Together with a warm Welsh welcome and stunning Wye Valley setting, Delta Hotels by Marriott St Pierre Country Club is the perfect place to start and develop your hospitality skills and build your career with the number 1 Leader in Hospitality Worldwide.
The impact you’ll make
First impressions are everything. And you’ll set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you’ll make sure they leave us happy too.
Perks you deserve
In addition to an hourly rate of £11.44, ensuring you are paid for every hour worked, we’ll support you in and out of the workplace by offering:
1. Health & Wellbeing - complimentary Leisure Club Membership & discounted Golf Rates because your wellbeing is important
2. Meals - Tasty and Varied Meals in our Associate Dining Facility
3. Uniform
4. Discounts - Enrolment in Perks at Work - Access to unlimited deals from retailers to restaurants, cinema’s and more
5. Travel - Discounted Hotel Accommodation Worldwide for you and your Friends & Family, 20% F&B Discount, 30% Retail Discount & 20% Spa Discount in Marriott Hotels Worldwide
6. Holidays - 20 days holiday plus 8 Bank Holidays increasing with service
7. Pay - Annual Performance Related Pay Review
8. Health - Cycle to work scheme
9. Pension & Life Assurance
10. Flexibility – do you need flexibility in your life, talk to us as we know worklife balance is important
11. Take Care Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
12. Develop and Grow - Comprehensive Training and Development programs
13. Career - career progression opportunities are endless as the #1 leader in hospitality worldwide
14. Celebrate - Awards and Recognition Celebrations
15. Events - Monthly Calendar of Associate Focused & Fun Events
What you’ll do
16. Process guest check-ins, assigning rooms and activating room keys
17. Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns
18. Answer, respond to and process all guest calls, messages, questions or concerns
19. Give guests information and directions regarding property and local areas of interest
20. Process check-outs and resolving any disputed charges
21. Process payments and room charges
22. Confirm reservations and cancellations, running daily reports on the number of arrivals and departures
What we’re looking for
23. A warm, people-oriented demeanour
24. A team-first attitude
25. Positive outlook and outgoing personality
26. Flexibility, problem-solving skills and multi-tasking ability
With this role you will be working 24 hours per week over 3 days, including weekends on a mixture of early and late shifts - do you need flexibility in your life? We are happy to discuss this with you!
If this sounds like the perfect role for you apply online or email