Founded in 1875, the Nicholls & Clarke Group has grown to become one of the largest manufacturers, distributors, and retailers of building materials in the UK.
Based in Chadwell Heath, Essex, our Builders Warehouse is the destination of choice for local, regional, and national contractors of all types and trades.
The Role
Reporting directly to a Main Board Director, the successful candidate will join a strong leadership team. The role involves overseeing the daily operations of our Builders Warehouse, including managing our heavyside product offering. You will lead a team to achieve sales targets, maintain operational excellence, and uphold our company values.
Key Responsibilities
1. Leadership & Team Management: Inspire, motivate, and manage a team to deliver outstanding service and achieve performance targets.
2. Heavyside Product Management: Manage our heavyside product offering by liaising with manufacturers, negotiating, merchandising, and driving sales.
3. Sales & Business Development: Drive sales growth by identifying new opportunities, building customer relationships, and providing product expertise.
4. Customer Service Excellence: Ensure high levels of customer satisfaction through proactive service and effective problem-solving.
5. Stock & Inventory Control: Oversee stock management processes, including ordering, receiving, and maintaining accurate records.
6. Housekeeping: Ensure the warehouse, yard, and showroom areas are kept clean and organized.
7. Operational Efficiency: Ensure smooth daily operations, compliance with health & safety regulations, and adherence to company procedures.
8. Financial Management: Manage budgets, control costs, and drive profitability across all areas.
What We Offer
We value our team members and reward hard work. We provide a friendly, family-like environment with incentives to make your career enjoyable and rewarding.
* Comprehensive induction and ongoing training
* Competitive salary
* Pension scheme
* Holiday entitlement
Who We Are Looking For
* Proven experience managing a heavyside builders' merchant with trade counter and showroom or similar role
* Strong leadership skills to coach, develop, and motivate a team
* Commercial awareness with a track record of achieving sales targets
* Excellent communication and customer service skills
* Strong organizational and problem-solving skills
* Knowledge of building materials, especially heavyside items
* Commitment to health & safety and regulatory compliance
* Proactive and results-driven attitude
#J-18808-Ljbffr