Supervisor Overview
The Supervisors main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team.
About you
* Able to deliver a customer first experience, demonstrating leadership to coach and motivate their team
* Able to understand and analyse commercial reports to drive business opportunities
* Able to identify key performance behaviours and competencies within the team
* Strong communication skills
* Strong prioritising and organisational skills
* Values honesty and integrity in working relationships
* Able to manage change
* Flexible to meet rapidly changing priorities and deadlines
* Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
* Supporting the team to ensure a customer first experience is delivered consistently
* Exceeding sales targets and the company acquisition target for N.dulge
* Supporting stock file accuracy - adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
* Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
* Communicating clearly and concisely with all internal and external business partners to drive business opportunities
* Actively identifying innovative opportunities to maximise the business
* Confidently analysing all available business reports to review weekly, monthly and yearly performance
* Supporting the store recruitment process, retaining diverse teams that deliver our customer first experience
* Creating an inclusive, welcoming and approachable environment for employees to thrive in
* Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager
* Coaching and developing the team to achieve their full potential
* Ensuring the store is maintained in line with Company policies and procedures
Our Benefits
* A Competitive salary, reviewed annually
* Generous time off, up to 25 days annually
* Access to an employee discount at Space NK of up to 50% off products, brand dependent
* A range of Health & wellness benefits, with support for physical, mental & financial wellbeing
* Access to training and development opportunities from our education team and brand partners to support your growth and development
* Access to additional third-party discounts across shopping, health, lifestyle and wellbeing
* Refer a friends bonus scheme.
Space NK are an equal opportunities employer.
All applicants must have the right to live and work in the UK.
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