Job Description of a Sales Support Executive working for a successful Multi-Carrier Delivery solutions provider, eCommerce Delivery solutions, B2B Delivery solutions and Returns Management services.
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Job Title: Sales Development Representative
Department: Sales
Reporting to: Head of Sales
Location: Hybrid - Warrington 3 days office Tuesday to Thursday / 2 days remote Monday and Friday
Contract: Permanent
Hours: 37.5, Monday-Friday
As a Sales Development Representative, you will be responsible for the finding, qualifying and presenting prospecting company data to the New Business Sales Team. You will also plan, implement, execute and monitor prospecting campaigns to feed into the sales population.
Main areas of responsibility
- Hit agreed KPI's set by your manager, aimed at providing set levels of qualified data to the sales team.
- Work closely with the sales team to agree defined prospecting campaigns to meet business needs.
- Direct communication with prospecting companies to validate and further explore information and book new business appointments.
- Collaborate with sales individuals to agree and build targeted prospecting campaigns.
- Use our CRM to coordinate and executive multiple campaigns.
- Use our data mining tool to build relevant lists and uncover information to help drive a successful campaign.
- You will be required to validate data points by both email and phone
- Answer incoming calls on the sales enquiry line to vet and book appointments
- Review, validate inbound web/email enquiries and book appointments
Education & Experience
Essential:
- Experience of working within the ecommerce/ parcel delivery sector.
- Use and application of relevant IT - strong skills in all Microsoft Office products
- Excellent communication skills.
- Sound business awareness.
- Can work effectively as part of a team.
- Ability to organise self.
Desirable:
- An understanding of the eCommerce market is preferable, but some form of Logistics / Transport experience is essential
- Specialist related industry knowledge and experience is preferable.
Personal:
- High levels of self-awareness and knows own strengths and is using them to best effect.
- Open minded and the ability and willingness to learn.
- Knows own weaknesses and works with them. xsngvjr
- Self-motivation and a well-founded self-belief, confidence, and credibility.