This is an exciting opportunity to join Park Leys Medical Practice as a Pharmacy Technician, playing a key role in supporting safe, effective and efficient use of medicines across our patient population. Working under the guidance of our Clinical Pharmacist, you will contribute to high-quality prescribing, medicines optimisation and patient care.
The role covers all three Park Leys sites (Keresley Green, Keresley End and Fillongley) and you may be required to work at any of these locations depending on service needs. You will be part of a friendly, professional team where your contribution directly enhances patient experience and supports the smooth running of our clinical services.
If you are organised, motivated and passionate about improving the safe use of medicines, this role offers the chance to develop your skills, collaborate with a multidisciplinary team and play an important part in supporting our practice community.
Main duties of the job
In this role, you will support the medicines management processes that keep the practice running safely and efficiently. Your responsibilities will include handling repeat prescription requests, carrying out medicines reconciliation after hospital discharges and supporting medication reviews for specific patient groups.
You will work closely with our Clinical Pharmacist and clinical team to ensure medicines are prescribed safely, monitored appropriately and aligned with local and national guidelines. You will also assist with audits, quality improvement activity and implementing changes resulting from MHRA alerts or updated prescribing guidance.
The role involves liaising with community pharmacies, secondary care and other services, offering advice to patients and colleagues and helping reduce medicines-related workload for clinicians. This role is ideal for someone who enjoys variety, problem-solving and contributing to safe, high-quality patient care.
About us
At Park Leys Medical Practice, you will join a warm, supportive and professional team that works collaboratively to deliver excellent patient care. Our reception, administrative and clinical teams work closely together across all sites, creating an environment where communication is open, everyone is valued and teamwork is central to daily life.
We pride ourselves on maintaining a calm, organised and respectful atmosphere, even during busy periods. You will be supported by experienced colleagues, including our Clinical Pharmacist and wider multidisciplinary team, with opportunities to continue developing your knowledge and skills in medicines optimisation.
The practice is committed to ongoing learning, high standards and continuous improvement. You will enjoy a role where your contribution is recognised and where you can make a real difference to patient care within a forward-thinking, community-focused practice.
Job responsibilities
Key Responsibilities
Main Duties
Work with the Clinical Pharmacists and Clinicians in accordance with agreed practice prescribing standard operating procedures.
Process repeat prescription medication requests, including conversion of acute requests repeat medicines, changing quantities inline with agreed protocols & standard operating procedures.
Conduct medication reconciliations post discharge & hospital attendances, including synchronizing medications.
Liaise with secondary & primary care colleagues to ensure correct medicines are continued following transfer of care.
Undertake patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.
Undertake medication reviews for a defined cohort of patients in line with the practice recall system & medication review processes and ensuring appropriate monitoring is in place.
Support the clinical pharmacists and clinicians instructed medication reviews (SMRs) and medicines reconciliation.
Collaborate with the Clinical Pharmacist to support the delivery of ongoing medicines optimisation objectives, including (but not limited to) structured medication reviews (SMRs), reducing polypharmacy, improving antimicrobial stewardship, and safe opioid prescribing.
Support patients to take their medications to get the best from them, reduce waste and promoting self-care.
To develop and maintain medicines related communications to all practice staff.
Undertake audits around patient safety and cost-effective prescribing and participate in quality improvement initiatives.
Provide a contact for patients and colleagues with medication queries.
To reduce the medicines related workload on clinicians.
Increase safety and quality of prescribed medicines.
Oversee efficient ordering and return processes and reducing medication wastage
To assist in reducing medication errors such as implement changes to medications that result from MHRA alerts, product withdrawal and local & national guidance.
Promotion of Electronic Repeat Dispensing (eRD) and online ordering.
Develop relationships with other pharmacy professionals and members of the multidisciplinary team to support integration across health and social care including primary care, community pharmacy, secondary care and mental health.
Triage clinically complex queries from pharmacies and patients.
Assist in the delivery of the practice covid & influenza vaccination programmes.
Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.
To contribute to the delivery of the highest possible quality standards, the NHS Long Term Plan, Quality and Outcomes Framework, Investment and Impact Fund and locally commissioned enhanced services.
To support the practice in reviewing and developing practice policies for CQC requirements.
Contribute to clinical governance, safety, and risk management by monitoring prescribing trends, reporting safety incidents, and supporting the implementation of learning from significant events and patient safety incidents, in line with practice processes.
Maintain up-to-date CPD relevant to the role and in accordance with GPhC requirements.
To develop a culture that promotes equality and values diversity.
To abide by the General Pharmaceutical Society's code of ethics, observing and applying all professional, ethical and legal obligations.
Person Specification
Qualifications
* Professional registration with GPhC
* Enrolled in or qualified from an approved training programme that meets the National Competency Framework for Primary Care Pharmacy Technicians
Experience
* Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
Knowledge
* Ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges
* Knowledge and understanding of pharmacy law and ethics and current legislation
* Good clinical pharmacy knowledge including terminology
* An appreciation of the NHS agenda and government targets
* An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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