Quality Engineer
Join a forward‑thinking, internationally operating technology leader at the forefront of advanced manufacturing. We are seeking a skilled Quality Engineer who thrives in a dynamic, innovative environment and is passionate about delivering exceptional product quality to customers worldwide.
In this key role, you will take ownership of critical quality operations across Customer Care, Supplier Quality, and our Quality Management System (QMS)-ensuring our high‑precision, high‑tech products consistently meet the expectations of a global customer base.
If you enjoy problem‑solving, collaborating across teams, and influencing quality performance throughout an organisation, this role offers genuine impact and progression.
What You'll Be Doing
Customer Care & Complaints
Act as the lead quality interface for global customer issues and technical enquiries
Drive robust investigations using structured methodologies (8D / 5 Why / Ishikawa)
Analyse feedback, KPIs, and customer trends to identify opportunities for improvement
Support customer audits and uphold best‑in‑class service standards
Supplier Quality & Approvals
Manage supplier onboarding, qualification, and ongoing performance reviews
Conduct supplier audits both on‑site and remotely
Lead supplier development initiatives and ensure effective corrective actions
Maintain accurate supplier records and approved supplier listings
Quality Management System (QMS)
Maintain and continuously enhance our ISO 9001‑aligned Quality Management System
Control and improve procedures, work instructions, and documentation
Support both internal and external audits
Ensure compliance with customer, regulatory, and internal quality requirements
General Quality Engineering
Support investigations into non‑conformances and lead root cause analysis
Assist in process improvement activities and risk assessments
Collaborate closely with Production, Engineering, Purchasing, and Customer Service
Contribute to continuous improvement and operational excellence projects
What You'll Bring
Essential
Experience in a Quality Engineering or Quality Assurance role within manufacturing
Working knowledge of ISO 9001 and structured QMS environments
Strong background in customer complaint handling and corrective actions
Experience in supplier quality, approvals, or performance management
Excellent analytical, root‑cause problem‑solving, and reporting skills
Confident communicator, able to work effectively with customers and suppliers
Desirable
Experience conducting internal or supplier audits
Engineering or technical background
Personal Qualities
Methodical, organised, and detail‑driven
Comfortable working autonomously and managing multiple priorities
Calm, professional, and resilient when handling customer challenges
Passionate about continuous improvement and driving positive change
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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