Head Housekeeper - Shepperton
£30,000 per annum
Delivering Exceptional Housekeeping Standards
A leading provider of outsourced housekeeping services to hotels across the UK is seeking an experienced Head Housekeeper to oversee operations at a busy site in Shepperton. The successful candidate will be responsible for managing the housekeeping function, ensuring outstanding cleanliness, team performance, and full compliance with company and client standards.
This is an exciting opportunity to lead a dedicated team, support staff development, and play a key role in delivering a high-quality guest experience within a professional and fast-paced environment.
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Role Overview
As Head Housekeeper, you will ensure the smooth day-to-day running of the housekeeping department. This includes team management, maintaining quality and safety standards, training delivery, and achieving both performance and budgetary targets.
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Key Responsibilities
* Lead, manage, and inspire the housekeeping team to deliver exceptional service standards.
* Build strong relationships with hotel management and staff to ensure seamless operations.
* Conduct regular inspections to maintain consistent room and public area standards.
* Manage departmental budgets and contribute to cost control measures.
* Provide weekly performance reports to the Operations Manager.
* Oversee recruitment, onboarding, and staff development.
* Ensure all team members receive adequate training, coaching, and mentoring.
* Maintain strict compliance with health and safety regulations and company policies.
* Foster a culture of professionalism, teamwork, and reliability.
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Candidate Profile
* Proven experience in a Head Housekeeper or similar supervisory role within hospitality.
* Strong leadership qualities with a history of motivating and developing teams.
* Excellent communication skills, both verbal and written.
* Comfortable using IT systems for scheduling, reporting, and staff management.
* Skilled in training delivery and maintaining high health and safety standards.
* Flexible, proactive, and approachable with a professional demeanor and a sense of humour.
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Benefits
* Private medical insurance
* Generous holiday allowance
* Comprehensive training and development programmes
* Clear opportunities for career progression
* Discounts with major retailers
* Access to confidential mental health and wellbeing support
* Workplace pension scheme
* Life insurance
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Apply Now
This is a fantastic opportunity for an experienced housekeeping professional to take the next step in their career and make a real impact at a well-established hospitality site in Shepperton.