Overview
We are looking for a talented and passionate Head Waiter/ Waitress to join Alba Restaurant, located near Harrods. Alba embodies authentic Italian hospitality with a modern twist, with interiors reflecting the vibrant colours of the Amalfi Coast. Our menu features an impressive open kitchen with fresh seafood and indulgent dishes with Piedmont Truffles, accompanied by a curated wine list and innovative cocktails. Join Alba as our new Head Waiter/Waitress and help redefine Italian hospitality with creativity and flair.
Responsibilities
* Lead the front-of-house team, supervising waitstaff to ensure smooth operations and exceptional service.
* Warmly welcome guests and maintain high customer satisfaction throughout the dining experience.
* Oversee order accuracy and timely service; address customer concerns promptly and professionally, escalating issues as needed.
* Train and coach new staff to uphold service standards; collaborate closely with kitchen and other team members for seamless communication.
* Monitor service quality and promote menu items; contribute to revenue growth while ensuring compliance with health, safety, and food regulations.
Benefits
* Up to £17.50 per hour.
* Personalised coaching and progression planning.
* Wine at cost price.
* 29 days off, including bank holidays and your birthday.
* Regular gatherings and appreciation events.
* 30% off our food menu.
* Annual gifts for employment anniversaries.
* Complimentary team meals.
Requirements
* Experience: Required
* Languages: English – Advanced
* Employment: Full-time
* Salary: £17.50 hourly
* Benefits: Tronc, overtime paid
* Starting time: Immediate start
About Alba London - Italian Restaurant Knightsbridge
Nestled near Harrods, Alba Ristorante invites you on a sensory journey across the Amalfi coastline. Everything—from the interior design to the plates and tables—is crafted with artistry and care.
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