Overview
An exciting opportunity become available within the Adult Community Health Services for an Operational Admin Lead. The post holder will support the Specialist Outpatient Services in Newham. These services include the Musculoskeletal Services (MSK), Patient Appliance Service, Community Neuro Service, Cardiac Rehab, Pulmonary Rehab and the Speech and Language Team. This is a key role developing, implementing and overseeing performance management across the services, working with the Deputy Head of Specialist Outpatient Services and the relevant Service/Team Leads. The post holder will be responsible for supporting the development, coordination and oversight of the administration services.
Responsibilities
* Be part of a wider multi-disciplinary team and be responsible for the day to day operational management of the clinical service and administrative function, providing senior administrative support to the Service Manager.
* Develop, coordinate and oversee administration services and contribute to clinical improvements, data analysis, standard setting and quality improvement (QI) projects within the administrative team.
* Operationally manage the administration staff within the clinical stack, including supervision, appraisals, training and support, in line with trust policies.
* Ensure effective and efficient support at all times, including providing assistance and cover where required and conducting routine huddles to ensure workload is evenly distributed and completed within the stack.
Values and Team
Our mission is to make a positive difference to people’s lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive. We are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and partner organisations.
Development and Opportunities
You will be part of the clinical stack management team and, together with the team, support the wider development of the service, including clinical improvements, data analysis, standard setting and encourage/lead on QI projects within the administrative team.
Application details
Please refer to the Job Description for a detailed list of roles and responsibilities for this role.
This advert closes on Sunday 15 Mar 2026
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