Job Summary
We are looking for an enthusiastic, motivated and flexible Healthcare Support Worker to join our established multi‑professional team working for Kent & Medway Mental Health Trust based at the St Martins Hospital site in Canterbury. The role involves providing care and support to in‑patients currently experiencing acute mental health difficulties requiring an inpatient admission. Commitment to meeting the needs of people with mental health problems and valuing their rights is a prerequisite. You will be required to adopt a flexible working pattern and be committed to self‑development and training.
Main Duties
* Consistently delivering a patient‑focused service, which promotes optimum independence.
* Providing and receiving routine information orally, in writing or electronically to inform work colleagues, patients, clients, carers, the public or other external contacts.
* Offering appropriate support and advice to patients and their carers.
* Enabling patients to maintain and improve their independence by promoting involvement in therapeutic activity.
* Giving physical health care and physical health checks as required or instructed, documenting the physical health checks on the early warning scoring system (NEWS2), charting and reporting changes to the nurse/healthcare professional in charge.
* Undertaking day‑to‑day tasks as allocated by the Nurse/healthcare professional in Charge.
About Us
We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated "Good" by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.
Our vision is simple: We are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.
Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.
Take a look at our Healthcare Assistant Video.
Details
* Date posted: 16 March 2026
* Pay scheme: Agenda for change
* Band: Band 3
* Salary: £24,937 to £26,598 a year per annum
* Contract: Permanent
* Working pattern: Full‑time
* Reference number: 380‑AC0781
* Job locations: St Martins Hospital, Canterbury
* Address: St Martins Hospital, Canterbury, CT1 1AZ
Job Description
Please see the attached job description for full details of the main duties and responsibilities of the role.
Person Specification
Qualifications (Essential)
* Level 3 Qualification in Health and Social Care or equivalent
* Care Certificate or ability to obtain within 6 months.
Experience (Essential)
* A varied and considerable experience of working within Mental Health/Learning Disabilities setting.
Experience (Desirable)
* NHS Experience
Knowledge & Skills (Essential)
* Computer literate
* Ability to communicate effectively to a wide range of people.
* To have a good understanding of mental health conditions appropriate to the setting.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
Employer name: Kent and Medway Mental Health NHS Trust
Address: St Martins Hospital, Canterbury, CT1 1AZ
Employer's website: https://www.kentmedwaymentalhealth.nhs.uk
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