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Digital Transformation Business Consultant (Middle East Travel & Tourism), Manchester
Client:
Staffworx
Location:
Manchester, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
6
Posted:
06.06.2025
Expiry Date:
21.07.2025
Job Description:
Digital Tourism Business / Management Consultant - UK contract, Middle East client
Background in Digital Business Consultancy (definition/documentation/presentation)
Experience in Travel & Hospitality industry is a plus
Experience working within the Middle East (UAE or KSA preferred)
UK/remote based, with ability to travel (trips 1-2 weeks, 3-4 times a year, planned ad-hoc)
Define, agree, and mobilize the Digital Tourism Target Operating Model.
Define Tourism's digital Services Assurance Integration and Management Framework (Strategy, Design, Build, Run).
Implement Governance Framework & Structures for:
* Change, Configuration, and Control Body
* Partner Integration Framework
* Acceptance into Service Framework
* Issues & Requests Management
Define Tourism's digital support model and framework for seamless visitor experience and robust support services.
Develop the high-level Capability and Maturity Model for Digital Tourism.
Publish the Common Framework to align Business and IT.
Define the Visitor Care strategy, digital toolsets, and establish Visitor Care services.
Develop the Digital Communications strategy & requirements across the Framework (Strategy, Design, Build & Run).
Support the development of a business case (cost elements, vendor quotes) and statements of work for tendering services and budgeting.
This job posting is by Staffworx Limited, a UK-based recruitment agency supporting the global E-commerce, software, & consulting sectors. Services are those of an Agency and/or Employment Business.
Explore other opportunities at www.staffworx.co.uk/vacancies
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