About the role
The Business Solutions Engineering team for Commercial Lending at FIS is a very fast‑paced, high‑growth area focused on bringing maximum value to our Commercial Banking Clients. FIS offers a true front‑to‑back office solution, and the team is uniquely positioned to demonstrate the value we bring to our clients in the loan servicing accounting platform: digitizing complex commercial lending structures, providing insightful benefit analysis, improving loan operations efficiency, and delivering real‑time data for both the internal and external customer.
Opportunities to innovate in fintech tools for personal and professional growth, inclusive and diverse work environment, resources to invest in your community, competitive salary and benefits.
What you bring
* A passion for commercial lending and financing
* 5+ years of experience in either banking, lending or software sales/presales
* Good grasp of technology and technical concepts, with an interest in new technology and how it can help improve banking and lending
* Advanced presentation skills using PPT, Canva or other content creation tools
* Analytical and consultative approach to client engagements
* Equally comfortable working independently or as part of a team
* Ability to organize, prioritize, and multi‑task, with attention to detail
* A willingness to travel to customer sites to build relationships (estimated 25%)
* Excellent written and verbal communication skills
* Curiosity and a desire to continuously learn
* Hands‑on experience with the FIS Commercial Loan Servicing platform aka "ACBS"
* Syndicated agency market experience
Added bonus if you have
* Deep industry knowledge
* Direct commercial lending experience with FIS platforms
* Implementation or upgrade experience as a user
* Individual contributor presales/sales engineering experience
* Synthesia, Reprise or other digital content tools
* Experience with other Loan Servicing applications
* Commercial Lending Credit, Closing and Servicing Experience
* Secondary market trading and distribution experience
What you will be doing
Plays an integral role in the sales process utilizing knowledge of products and their capabilities to assist sales executives in addressing client/prospect requirements. Develops appropriate product solutions to meet client/prospect business requirements. Drives solution assurance process on behalf of sales executives to obtain client/prospect requirements, identifies and prioritizes functionality gaps with sales representatives and clients/prospects, initiates request‑source process to obtain estimates to address functionality gaps or define appropriate workarounds and gathers all necessary information for internal suppliers to commit to performing the conversion.
Drives commitment process on behalf of sales executives to obtain internal commitment to perform work defined in solution assurance documents. Maintains detailed notes in enterprise contact management system to assist in bringing sales opportunities to closure. Provides direction to sales support team for creation and packaging of proposals. Provides input to appropriate sections of requests for proposal (RFPs) and requests for information (RFI). Sets up and delivers product presentations/demonstrations to clients/prospects either in person or via web‑based tools. Creates and maintains product presentations. Participates in business requirements review with clients/prospects. Participates in product release process. Provides feedback on client/prospect requirements to FIS product managers on a regularly scheduled basis. Interacts with vendors and other organizations where appropriate to evaluate third‑party vendor opportunities and solutions. Develops and presents proposals to Business Review for approval. Other related duties assigned as needed.
What we offer you
At FIS, we are as committed to growing our employees' careers as our own business. We offer opportunities to innovate in fintech, an inclusive and diverse team atmosphere, professional and personal development resources, the ability to contribute to your community, competitive salary and benefits.
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