Position Title: Business Support Officer
Duration: Contract
Location: Whitley
Key Accountabilities and Responsibilities:
Governance & Assurance:
1. Ensure compliance with standards, document control, and assurance processes across capital and operational expenditure.
2. Support implementation of governance structures across the portfolio.
Capital Project Evaluation:
3. Collaborate with the Strategic Technical Specialist to assess the feasibility of capital investment on projects and support in business case development.
4. Regularly review project rankings based on strategic value, financial return and resource availability.
Project Budgeting & Monitoring:
5. Assist in the development of project budgets, supporting stakeholders in the appropriate allocation of spend type.
6. Monitor project performance to identify and flag budget overruns or delays.
Operational Expenditure Planning:
7. Support with building operational budgets in conjunction with customers and operations teams.
8. Identify operational improvement opportunities to support budget alignment and cost risk mitigation.
Assets & Lifecycle Planning:
9. Support with asset management and tagging across local area.
10. Support asset lifecycle planning by identifying risks and opportunities for investment, both capital and operational.
Tools & Techniques:
11. Maintain capital and operational budgets and expenditure in collaboration with stakeholders.
12. Develop and maintain Tableau dashboards to visualise KPIs, timelines, and budget drawdown.
Risk, Opportunity & Issue Management:
13. Support with maintaining risk and opportunity registers, support workshops, and ensure timely escalation and reporting.
14. Help identify and mitigate delivery risks.
Change Control:
15. Adhere to change control processes, ensuring accurate documentation and tracking.
16. Support review and approval workflows per governance protocols.
Stakeholder & Communications Management:
17. Ensure effective engagement with project stakeholders and cross-functional collaboration, including central business and buyer teams
Knowledge, Skills, and Experience
Essential:
18. Experience in a Business Planning or Finance function; strong business acumen
19. Experience working with Capital and / or Operational budgets
20. Proven budget and forecasting skills
21. Excellent communication and interpersonal skills
22. Strong stakeholder reporting and engagement skills
23. High attention to detail and organisational skills
24. Understanding of planning cycles with ability to adapt to local business context
25. Experience with cost management processes (e.g. QCRA, VfM)
26. Strong analytical and data interpretation skills
27. Experience with Tableau or similar tools
28. Proficient in Excel, PowerPoint, Word, and SharePoint
29. Good understanding of MS Office and project planning tools
30. Knowledge of risk, issue, and change control processes
Desirable:
31. Experience with SAP or similar finance tool
32. Experience in engineering, infrastructure, or technical projects
33. Knowledge of lifecycle frameworks (e.g. RIBA, V-model) including costing
34. Familiarity with project methodologies (e.g. APM, PRINCE2)
35. Exposure to portfolio-level reporting
36. Degree or equivalent experience in Business / Finance / Accounting
37. Familiarity with Confluence and collaborative platforms
38. Experience supporting lessons learned and continuous improvement
39. Understanding of financial tracking and budget reporting
40. Asset management experience
41. Experience with leading or supporting internal / external audits
Excellent Opportunity with immediate starts available
*Applicants MUST have proof of immediate, on-going and valid eligibility to work full time in the UK and travel within the EU.*