Business Manager / F&I Transaction Manager
Renault Retail Group (Watford / Croxley WD18)
£31,354 pa + OTE £62,700 pa (uncapped and achievable) + ECOS Car
Hours: 5‑day week (rota basis)
Renault Retail Group is looking for an experienced Business Manager / F&I Transaction Manager to join our dealership based at Watford Business Park (WD18).
You’ll be joining a high‑performing site representing Renault, Dacia and approved used vehicles, with strong enquiry levels, consistent stock availability, and a well‑established customer base.
This is a key role within the sales function, working closely with the General Sales Manager. You will support and guide a team of Sales Executives, contributing to both performance and customer experience across the dealership.
What You’ll Do
* Structuring and presenting finance, insurance, and add‑on products in a clear, compliant manner to maximise customer value and dealership profitability
* Supporting and coaching a team of Sales Executives, including second‑facing customers and assisting with deal progression where required
* Working closely with the General Sales Manager to maintain strong finance and insurance penetration levels and overall commercial performance
* Acting as a visible and supportive presence on the showroom floor, helping to guide customers through the finance process and improve conversion
* Managing the end‑to‑end finance journey, including submitting applications, securing approvals, and ensuring all documentation is accurate and completed on time
* Building effective relationships with lending partners and finance providers to secure competitive funding solutions for customers
* Ensuring full compliance with FCA regulations and internal policies, with clear and transparent communication of financial commitments
* Supporting vehicle part‑exchange valuations and overall deal structure
* Monitoring deal progress, documentation, and outcomes to maintain accuracy, efficiency, and consistency across all transactions
* Maintaining well‑structured daily processes, including pipeline management, diary control, and system updates, ensuring deals are progressed and completed efficiently
* Supporting reporting, audits, and ongoing improvements within the sales and finance function
What We’re Looking For
* Previous experience in a Business Manager, Transaction Manager, F&I Manager or Sales Controller role within a main dealer environment.
* A strong understanding of finance and insurance products, compliance requirements, and dealership processes
* Experience supporting or mentoring Sales Executives within a retail sales environment
* A structured, organised approach to managing deals, customer interactions, and daily workload
* Strong communication skills with the ability to build confidence with both customers and colleagues
* Confidence working in a target‑driven environment, with a focus on both performance and customer outcomes
Licence Requirement
A full UK driving licence (manual and automatic vehicles) is essential for this role, to meet company insurance requirements and support vehicle demonstrations and customer test drives.
Working Pattern
* 5 days per week
* 4 weekdays (8:00am‑6:00pm)
* Saturdays (8:30am‑5:00pm)
* 1 in 3 Sundays (10:00am‑4:00pm)
Pay
* £31,354 pa basic salary
* OTE £62,700 pa (uncapped and achievable)
* Company car provided
Company Benefits
* Access to a salary sacrifice, tax‑efficient new car scheme (ECOS/ECOP)
* High‑spec vehicles replaced annually
* Family Car Scheme, available for close family members
o from £139 per month
o Eligibility applies after probation for the first vehicle, with a second vehicle available after 12 months’ service
o Vehicles replaced annually
* Car insurance included on both schemes
* 33 days’ annual leave including Bank Holidays (option to buy or sell additional days)
* Pension scheme with life assurance
* Staff discounts on vehicles, parts, servicing, and accessories
* Share Incentive Scheme
* Mortgage and pension advice seminars
* Excellent manufacturer training and clear career development opportunities
* Cycle to Work scheme, including e‑bikes
* Discounted gym membership
* Enhanced Maternity and Paternity policies
* Eye test voucher scheme
How To Apply
Click Apply and follow the instructions to upload your CV.
Raja Mallik from the Recruitment Team will contact shortlisted candidates.
No agencies please.
#J-18808-Ljbffr