Hayley Dexis is looking for a driven Internal Sales Assistant to join our well-established and experienced Fasteners team at our headquarters in Halesowen. You will join us on a full time, permanent basis and in return, you will receive a competitive salary.
Hayley Dexis is the largest independent distributor of engineering products and consumables in the UK. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.
About the role:
As our Internal Sales Assistant, youll be responsible for providing an efficient and professional response to incoming phone and email enquiries, processing orders promptly, and ensuring excellent customer service at every stage. Youll work closely with customers, Hayley branch staff, and suppliers to build strong relationships, establishing credibility through your product knowledge and commitment to meeting their needs.
Youll prepare accurate and competitive quotations, assist branch staff with technical queries, and use our in-house system to identify, source, and price items effectively. Attention to detail is key, as youll record enquiries, manage sales orders, and raise purchase orders within the system. In addition, youll play a vital role in sourcing and purchasing stock to maintain appropriate inventory levels, using your product knowledge and initiative to locate and obtain non-stock or specialist items when required.
Working hours: 40 hours per week Monday Friday.
What were looking for in our Internal Sales Assistant:
Experience within the Fasteners industry is highly desirable, but consideration will be given to candidates from similar backgrounds with the desire and drive to learn a new industry
Proficient in basic computer applications, i.e. Microsoft Outlook and Excel
Professional level of verbal and written communication skills, as well as good numerical skills
Excellent time management skill
What you'll get in return :
Highly competitive salary
23 days annual leave (plus 8 bank holidays), increased with length of service.
In-house training.
Company pension.
Fun and inclusive working environment.
Wellness initiatives, including Bike2Work and healthcare scheme.
Free Life Assurance cover (x2 salary).
Uniform and PPE provided if required.
Excellent opportunities and career prospects are available.
The recruitment process:
Adverts will close on Monday 27th October, however we will extend this if required.
Shortlisted applicants with have an initial screening call with our Talent Acquisition Coordinator.
Candidates selected for interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. There may be an additional interview stage which will be confirmed to shortlisted candidates.
Finally...
We know sometimes you might feel that you don't meet the criteria or have a burning question - we're here to help so please ask us! You can contact us here .
We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions.
Please inform our careers team if you require any adjustments throughout the recruitment process.
Dont miss out on this fantastic opportunity to join the team at Hayley Group please click apply now to become our Internal Sales Assistant - we'd like to hear from you!
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