Aftersales Manager / Service Manager
Location: West London
Salary: £60,000 Basic | OTE up to £75,000 | Company Car
Hours: Monday to Friday 08:00 - 18:00, alternate Saturdays 08:00 - 13:00
The Opportunity
An established and highly respected main dealer automotive group is seeking an experienced Aftersales / Service Manager to lead a flagship site in West London.
This is a senior, hands-on leadership role within a high-performing, manufacturer-backed dealership, offering strong earning potential, long-term stability, and excellent career progression within a well-funded dealer group.
The Role
You will have full responsibility for the workshop, service and parts departments, ensuring operational excellence, profitability, and outstanding customer satisfaction.
Key Responsibilities:
Lead and manage the workshop, service and parts functions
Achieve and exceed labour sales, profit and budget targets
Motivate, develop and retain a team of technicians, service advisors, parts staff and drivers
Monitor customer satisfaction and implement performance improvements
Control departmental budgets and produce performance reports
Ensure full compliance with Health & Safety and environmental legislationThe Ideal Candidate
Proven experience as a Service Manager or Aftersales Manager within a franchised dealership
Strong leadership skills with the ability to drive performance across multiple departments
Excellent operational and technical motor trade knowledge
Commercially focused with strong budgeting and reporting experience
Confident communicator with a customer-first approachWhat's on Offer
£60,000 basic salary
OTE up to £75,000
Company car
Excellent long-term career prospects with a recognised dealer group
Supportive senior leadership and manufacturer trainingInterested?
For a confidential discussion or to apply, please contact Command Recruitment - a leading automotive recruitment specialist.
All applications will be handled in the strictest confidence