Service Delivery Manager - Waste Collections
Salary: £40,705.60 per annum, with an annual performance bonus plus Veolia benefits and pension
Hours: 40 hours per week Monday to Friday
Location: Moat Lane, Solihull, West Midlands, B91 2LW
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you;
- 25 days of annual leave
- Access to our company/people's pension scheme
- Discounts on everything from groceries to well known retailers
- Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
- 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
- One paid days leave every year to volunteer and support your community
- Ongoing training and development opportunities, allowing you to reach your full potential
What you'll be doing;
Manage the Solihull geographical area and ensure high quality service provision within the entire borough.
Manage staff at the main depot, including up to 105 skilled/unskilled operatives, plus seasonal staff, managing inductions and training.
Manage allocation of staff, vehicles and equipment ensuring the site is being ran efficiently and safely.
Liaise with the workshop to ensure plant and equipment is maintained and serviced.
Day to day running of the waste collection kerbside collection, bulky collections and deliveries.
Work collaboratively as an active member of the contact management team with your peers in grounds maintenance, workshop, street cleansing and haulage departments.
To fulfil other duties as instructed by the Senior Contract Manager.
What we're looking for;
Essential
Experience in managing, motivating and coaching a large number of employees.
Knowledge of Health and Safety legislation.
People management, team leader skills, and good interpersonal skills.
Experience with budget management and cost control.
Excellent verbal and written communication skills.
Highly developed IT skills, e.g. Microsoft Office, Google, and an ability to learn how to interact with software systems and new technologies.Desirable
Waste collection management experience
Qualified Driver Assessor to assess driving capabilities or operatives
IOSH managing safely qualification
What's next?
Apply today, so we can make a difference for generations to come.
We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.
We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.
We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive