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Client:
Cpl Life Sciences
Location:
dartford, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
4
Posted:
31.05.2025
Expiry Date:
15.07.2025
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Job Description:
Remote
Pay: Up to £500 per day
Key job responsibilities
* Must be fluent in Italian
* Marketing and content savvy combined with strong Project Management skills to manage multiple workflows
* Experience with content adaptation work in creative agencies or on the client side
* Solid understanding of content quality to ensure timely, high-quality Agency deliverables
* Experience with DAM/MLR tools
Position Purpose
The CE&E IMI team designs and delivers impactful customer experiences for HCPs and patients through integrated engagements and solutions. This role is part of the Customer Experience, Content & Partnerships Excellence team, focusing on personalized, outcome-oriented customer experiences grounded in insights and human-centered design.
The Content Adaptation Manager works closely with the Agency to deliver quality creative adaptations of centrally created content based on inputs from CX teams working with countries on engagement plans. The role also manages the process between CX Engagement & Channel Teams and Content Hub Production, ensuring briefs are received, uploaded, and managed with clear localization instructions.
Major Accountabilities
* Collaborate with Cx Engagement & Activation Director and Agency to understand customer journeys and adapt content accordingly
* Brief Content Hub Production on content creation and manage revision cycles
* Support adaptation of content to local label requirements for compliance
* Manage content tracking, demand forecasting, and prioritization for timely execution
* Coordinate with Content Hub and Cx Activation to deliver engagement plans via localization
Minimum Requirements
* Fluency in Italian
* Strong marketing and content skills with project management experience
* Experience in content adaptation in agencies or on the client side
* Understanding of content quality standards
* Experience with DAM/MLR tools
Desirable Requirements
* Understanding of marketing regulations for HCPs
* Strong communication and project management skills
* Collaborative mindset and ability to partner with agencies
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