Come and join one of the UK’s largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.
We have an exciting opportunity for a Control Centre Operative to join our wonderful team at Ivetsey Bank Hospital in Wheaton Aston, Stafford, our amazing Tier 4 Child and Adolescent Mental Health (CAMHS) hospital for young people aged 12-18 with a diagnosed mental health condition.
As a Control Centre Operative you will join a friendly and supportive team, who cover our reception, managing a busy switchboard and be the first friendly and welcoming point of call for queries. You will also ensure our Security measures are followed using our Secure Key Management and CCTV systems.
What you'll be working:
1. Full time
2. hours across 7 days
3. 7am – or –
What you'll be doing :
4. Greeting visitors and being a warm welcome to the hospital
5. Manage the telephone switchboard and be the focal point of contact for all enquiries to the hospital
6. Administer and account for all secure keys, staff attack alarms allocated to staff entering and leaving the site
7. Producing core and agency staff IDs with information held on file and liaising with the HR Department to keep the file up to date
8. Assist in an efficient and safe environment for staff and patient transition through the Control Centre by effective air lock door control
9. Monitor the CCTV and report any unusual activity to a member of Senior Management where appropriate
10. Carry out a full key audit after each shift change over and random key audits throughout the shift when necessary
11. Providing hospitality to visitors as required
What you'll have:
12. Successful candidates will be required to undergo an Enhanced DBS
We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.
What to look forward to:
13. 25 days plus bank holidays
14. Birthday off
15. Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
16. Active Reward App giving discounts and savings on your weekly shop
17. Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
18. A Nest Personal Pension account
19. Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians
20. We recognise outstanding Active Behaviours via the Active Awards programme
21. Enhanced Sick & Maternity Pay benefits
22. Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know
23. ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group