Overview
Offer Support Engineer - CTO at Konecranes. This role is based in Ashby-De-La-Zouch, England, United Kingdom.
Responsibilities
* Collaborate with the external technical sales team to understand customer needs, project specifications, and application requirements.
* Prepare and structure technical and commercial offers, including pricing, scope, and delivery terms.
* Ensure offers are compliant with company standards, policies, and customer requirements.
* Liaise with engineering, product management, and supply chain teams to validate technical solutions and cost structures.
* Update configurator GA drawings where local changes have been made.
* Update manufacturing data to reflect local scope changes.
* Confirm the equipment configured meets or exceeds design standards.
* Support the sales team during customer negotiations by providing technical clarifications and justifications.
* Maintain accurate records of offers, quotations, and supporting documentation within the CRM system.
* Track offer status and provide timely updates to sales managers and stakeholders.
* Identify opportunities to optimize solutions, improve competitiveness, and add value for customers.
* Support continuous improvement of offer tools, templates, and processes.
Qualifications
* Bachelor’s degree in Engineering (Mechanical) or equivalent technical background.
* CAD software experience.
* Previous experience in offer preparation, pre-sales engineering, or technical sales support.
* Strong technical understanding of the industrial crane industry and associated products.
* Excellent written and verbal communication skills.
* Proficiency in MS Office and CAD software; experience with CRM and quotation tools is a plus.
* Detail-oriented, organized, and able to manage multiple offers and deadlines simultaneously.
* Ability to work closely with other teams including Sales, Engineering and Offer Support teams.
* Customer-focused mindset with strong problem-solving abilities.
* Willingness to travel to support the business.
What We Offer
* Competitive salary
* Annual Bonus
* Contributory pension scheme, life assurance and income protection insurance
* 25 days annual leave, plus bank holidays
* Employee shares save scheme
* Retail, travel and leisure discounts
* Buy/sell holidays
* Remote working opportunity or office based if preferred
* Professional development opportunities and training
* Collaborative, international working environment
* Opportunity to contribute directly to business growth and customer satisfaction
Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. With 16,000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Machinery Manufacturing
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