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Full Time Customer Care Assistant - Burnley Princess Way, Burnley
Client: [Client information not provided]
Location: Burnley, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Reference: e6d0aa631d0b
Job Views: 5
Posted: 02.05.2025
Expiry Date: 16.06.2025
Job Description:
Overview
McDonald's is one of the most recognised brands worldwide. Our core values are Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers to ensure smooth operations in customer areas. Responsibilities include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in dining areas and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
This role requires working in a fast-paced, high-energy environment. We seek someone with a genuine smile, the ability to connect with customers, and to make them feel valued.
Ideal candidates will be friendly, welcoming, courteous, and helpful. Strong communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. You should be able to sustain high energy levels while working efficiently and productively.
The benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.
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