As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision ' to be the best cardiothoracic integrated healthcare organisation'. We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine including adult cystic fibrosis and diagnostic imaging, both in the hospital and out in the community. We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics. Heart and lung disease continue to be amongst the biggest killers in the UK and the communities we serve are marked by increased prevalence of cardiovascular disease, higher levels of heart failure, hypertension, coronary artery disease and an ageing population. Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and facilitated by technology. New and upgraded clinical areas are designed with patients and families fully involved to deliver their needs. As part of our long term plan, we aim to form strong clinical and organisational relationships where possible. There is clear evidence that partnerships improve patient care and enhance quality and we aim to collaborate with a range of other providers and professionals with the aim to extending access and improve quality. Our vision is underpinned by five strategic goals: Quality: to deliver the highest quality, safest and best experience for patients and their families by providing reliable care Service and Innovation: to develop our service portfolio for patients by developing innovative models of care Value: to maintain financial viability, enhance service delivery and develop new models of care to improve the health of our patients and safely reduce costs Workforce: to be the best NHS Employer by 2019 by attracting and retaining the best staff to deliver excellent patient care Stakeholders: to develop productive relationships with key stakeholders in order to enhance our profile and reputation. Our Mission “Excellent, Compassionate and Safe care for every patient, every day” Job overview We are seeking two motivated and compassionate Radiology Department Assistant (Band 3) to join our dedicated team at Liverpool Heart and Chest Hospital. In this vital role, you will be an integral part of a high-performing clinical team, delivering exceptional patient-centred care and supporting world-class diagnostic outcomes. While prior Radiology experience is not required—as comprehensive training will be provided—successful applicants must possess previous experience in a healthcare setting and demonstrate excellent communication skills. We are looking for an enthusiastic individual who embodies empathy and is committed to improving the patient journey. This position offers a unique career pathway: you will be based at LHCH for the first 12 months, with the exciting potential to expand your scope across the wider University Hospitals of Liverpool Group thereafter. Advert As a Radiology Department Assistant, you will provide vital clinical and administrative support to ensure the department runs safely and efficiently. Your main duties will include: Clinical Support & Observations: Perform a range of essential clinical tasks, including cannulation for CT and MR scans, producing high-quality 12-lead ECGs, and monitoring patient vital signs such as blood pressure, pulse, and oxygen saturation. Direct Patient Care: Prepare and escort patients for procedures, assisting them on and off examination tables while prioritising their comfort, dignity, and cultural needs. Safety & Infection Control: Maintain a sterile and safe environment by assisting with the rigorous cleaning of scanners and adhering to strict infection control measures. Communication & Documentation: Act as a key point of contact for patients—listening to concerns and providing reassurance—while utilising departmental IT systems like CRIS to accurately record physiological data and manage patient information. Professionalism: Maintain strict confidentiality and professional attitude at all times, ensuring every individual is treated with the utmost courtesy and respect. Working for our organisation As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'. We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine both in the hospital and out in the community. We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services. Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and our encouragement of flexible working in a variety of forms. Please visit our website - https://www.lhch.nhs.uk/ Please follow this link for a tour of our site - https://bit.ly/36ylsoq Detailed job description and main responsibilities Principal Accountabilities 1. Clinical Care & Patient Support Direct Care: Provide high-quality care tailored to individual needs, ensuring patients are prepared for examinations while respecting cultural differences, privacy, and dignity. Clinical Procedures: Undertake essential tasks including cannulation for patients undergoing CT and MR scans. Diagnostics: Produce high-quality 12-lead ECGs and perform clinical observations (pulse, respiration, blood pressure, oxygen saturation) and report any adverse signs to senior staff. Mobility & Comfort: Assist patients with personal hygiene, dressing, and safely moving on and off examination tables. Escort and transport patients within the department, acting as a chaperone when required. Communication: Act as a liaison between patients and the clinical team; listen to patient concerns, provide reassurance, and ensure all communication is handled with strict confidentiality. 2. Technical & Environmental Support Procedure Preparation: Set up medical trolleys for sterile procedures and ensure efficient clearing/disinfection afterward. Infection Control: Maintain rigorous hygiene standards by cleaning scanners and clinical areas daily, and performing deep cleans following contact with infectious patients. IT & Administration: Utilise departmental IT systems, including the Computerised Radiology Information System (CRIS), to record physiological readings and manage patient data. Stock Management: Monitor and replenish clinical stock levels to ensure the department remains fully operational. Safety & Security: Ensure the safe custody of patient valuables and contribute to a safe environment for all visitors and staff. 3. Radiation Protection & MR Safety Regulatory Compliance: Adhere to radiographic protocols and policies as required under ionising radiation regulations, complying with IR(ME)R and IRR standards. MR Safety: strictly follow local MR safety rules and regulations to ensure the safety of patients and staff within the magnetic field environment. 4. Clinical Governance & Quality Health & Safety: Comply with all Trust Health & Safety policies, including the reporting of accidents, incidents, or potential hazards. Mandatory Training: Attend all specified mandatory training sessions and e-learning modules, maintaining compliance throughout your employment. Equity & Diversity: Carry out duties while respecting the diverse cultural beliefs and customs of both patients and colleagues. 5. Training & Development In-Service Growth: Actively participate in the departmental in-service training programme and attend relevant external courses as agreed with management. Personal Development: Engage in regular appraisal sessions to identify growth opportunities and disseminate new knowledge to the wider team. Service Evolution: Participate in the modernisation of Radiology services and rotate through various areas of the Radiology department as required. We reserve the right to close this vacancy early. Therefore, interested applicants are advised to apply as early as possible. Please review the job description and person specification carefully before applying to ensure that you meet the essential requirements for the post. All applicants will be contacted and informed by email whether they were successfully shortlisted for interview. As part of you pre-employment checks we will be required to obtain satisfactory references. We require at least one written reference from your current or most recent employer. We are only able to accept references from a professional work email address. Employers are expected to implement the Care Certificate for all applicable new starters from April 2015. The Care Certificate aims to equip health and social care support workers with the knowledge and skills which they need to provide safe, compassionate care. We expect all new starters in clinical, patient facing posts (bands 1-4) to complete all 15 standards of the Care Certificate, within their first 6 months with the Trust. Flexible Working applications will be considered in line the Trusts flexible working policies. The Trust is a no-smoking site. We reserve the right to close adverts earlier than the closing date should we receive sufficient applications and so urge you to submit your application as soon as possible. Please note UKVI guidelines prohibits sponsorship for all Band 2 and 3 posts. Guidelines state that many other posts are also not eligible for sponsorship. Please use UKVI guidance on Skilled Worker Visas to determine whether you would be eligible for sponsorship if you were to gain a conditional offer for this role. https://www.gov.uk/skilled-worker-visa/your-job If you are a Skilled Worker/ Health and Care visa applicant and you are coming to work in an occupation defined by the relevant Standard Occupational Classification (SOC) code, you will be required to provide a criminal record certificate from any country you have lived in for 12 months or more in the last 10 years, this is also applicable for your adult dependants.