Job overview
Looking for a new and exciting challenge? Look no further ……
We are looking for an enthusiastic and motivated Community Mental Health Support Worker to join our forward-thinking and dynamic team.
You as a post holder will be working collaboratively with all the secondary mental health services including Primary Care Mental Health Link Practitioners, the primary care services, and the Voluntary and Private Sector to contribute to providing a Recovery focused model of care.
We are committed in supporting our staff with their wellbeing, training and career development.
Apply now to be the part of this friendly team and help us to deliver our vision to improve health and wellbeing of our clients by providing high quality care.
We are committed to equal opportunities and we welcome applicants from all sections of the community to ensure our workforce is representative of the population we serve.
Due to the nature of our work, you must be car driver and you must own a car.
Main duties of the job
To work as an integral and highly valued member of the Multi-Disciplinary Team under the direction and supervision of community mental health practitioners in promoting and monitoring the physical and mental health of service users. Providing person centered and holistic care which enables service users to be empowered and follow their recovery goals.
The Community Support Worker will support individual service users in identifying, accessing and engaging in support in their local community, fulfilling independent life skills and developing an individual support network to promote service user’s recovery journey. The post holder will carry our Carers Assessments and work with service users and carers with assessed eligible social care needs in order to promote recovery or prevent deterioration.
They will be expected to work under minimal supervision, with adherence to Trust procedures and policies, and to employ value based and socially inclusive practice. Although the Community Support Worker will not lead on safeguarding investigations they will be responsible for detecting, alerting and responding to concerns either through the course of their duties or as directed by a registered practitioner, including contributing to effective protection planning.
Working for our organisation
East London Foundation Trust (ELFT) has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Detailed job description and main responsibilities
Please refer to the attached Job Description and Person Specification for full details of the requirements for this post
Person specification
Education Training and Qualifications
Essential criteria
1. NVQ level 3 or equivalent mental health experience
Desirable criteria
2. Foundation Degree in Mental Health or social care.
Skills and Abilities
Essential criteria
3. Ability to work with patients on an individual or group basis, focusing on their recovery pathway.
4. Ability to enable and empower patients in a way that increases their self esteem, raises their confidence and help them to identify positive qualities in self.
5. Excellent verbal and written communication skills relevant to the legal requirements of client care and related issues and the documentation of that care.
6. Ability to support the multidisciplinary team in the assessment, planning, implementation and evaluation of mental and physical care appropriate to the needs of the client group and clinical speciality and the ability to use evidenced based approaches in the delivery of care.
7. Ability to recognise stress in oneself and others and manage appropriately accessing additional support where necessary.
8. Ability to work autonomously and to work as part of a team
9. Demonstrate an awareness how your own approach and communication style may impact on service users, their carers and members of your own team.
10. Be prepared to use reflection in action and on action to gain a deeper understanding and insight from situations and experiences occurring inside and outside the work environment and how these can impact on each other.
Desirable criteria
11. Experience of devising groups and activities.
Personal attributes (demonstrable)
Essential criteria
12. Be motivated to continue with expanding knowledge base.
13. Demonstrate practice which embraces the Trust values, caring, respectful and inclusive.
14. Be able to maintain motivation to deliver the highest standards of care in a service that faces constant change from internal and external sources.
15. A caring and compassionate attitude
Desirable criteria
16. An interest in the interplay between physical and mental health
Knowledge
Essential criteria
17. Mental Health issues relevant to adults with acute and chronic mental health issues and or forensic histories
18. The impact mental health difficulties have on other areas of a service user’s life. I.e. Lack of social inclusion, inability to reach life goals, inability to reach others expectations, inability to maintain relationships. Poverty financial and social.
Previous Experience
Essential criteria
19. Relevant experience working with adults with acute and chronic mental health problems
Desirable criteria
20. Working with a multi-disciplinary team environment
21. Working with service users and carers within their own homes
22. Working in a role which includes physical health observations
23. Previous experience of venepuncture and taking ECGS