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Customer advisor - tradepoint

Burgess Hill
B&Q
Customer advisor
€15,000 a year
Posted: 6 May
Offer description

Shifts available Monday - Sunday, 7.00am - 10.00pm

UK Notional hourly rate £13.64 per hour (Inclusive of an £0.54 per hour, store specific location allowance)

B&Q Burgess Hill

Part Time - 15 hours per week

Permanent Contract


Overview

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a TradePoint Customer Advisor and you’ll help deliver a great experience for our TradePoint members by engaging, listening & selling the right products & services.


Responsibilities

* Deal with all kinds of trade members every day at the TradePoint counter.
* Take ownership of your TradePoint members and get to know them and their business through great conversations.
* Recommend the right products and services for them.


Qualifications

* A great communicator and team worker with the ability to get on with all kinds of colleagues and customers.
* Adjust your approach in different situations, build relationships with customers & have an eye for new business opportunities.
* Love helping trade members get great value for themselves and their clients through promotions and signing up to our trade loyalty scheme.
* Willingly pitch in as part of a team and be flexible to work on a rota that includes weekends, evenings and bank holidays.
* Happy to continuously develop skills through training and learning from others.


Benefits and Inclusion

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits, including competitive salary, award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and generous breaks.

So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.

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