Role Overview:
We are seeking a proactive and experienced Shift Leader to join our team at a prestigious trophy building in the heart of the City of London. This is a high-profile site requiring exceptional service delivery, attention to detail, and leadership. The Shift Leader will be responsible for overseeing day-to-day operations, ensuring the building runs smoothly and safely, and leading a team of engineers and service providers to deliver outstanding facilities support.
Key Responsibilities:
Lead and supervise a team of engineers and contractors during assigned shifts.
Ensure all planned and reactive maintenance tasks are completed efficiently and to a high standard.
Act as the first point of contact for building-related issues during your shift.
Monitor BMS and other building systems to ensure optimal performance.
Maintain compliance with health & safety regulations and site-specific procedures.
Conduct shift handovers and maintain accurate records of incidents, tasks, and updates.
Support the Facilities Manager in delivering continuous improvement and client satisfaction.
Respond to emergencies and escalate issues appropriately.
Ensure all work is carried out in accordance with company policies and procedures.
Requirements:
Proven experience in a similar role within a commercial or high-end building environment.
Strong technical knowledge of building systems (HVAC, electrical, plumbing, BMS).
Excellent leadership and communication skills.
Ability to work independently and make decisions under pressure.
Relevant qualifications (e.g., City & Guilds, NVQ, or equivalent in engineering or building services).
IOSH or equivalent Health & Safety certification (desirable).
Experience working in a client-facing role within a premium or trophy building (preferred)