Senior BI Developer
Hybrid – MOD Abbey Wood, Bristol, BS34 8JH (2/3 days on site)
Full Time, 12 Month Fixed Term Contract
Band 4 / £40,000‑£45,000 (dependent on experience)
SC Clearance Required
Here at Serco, we are seeking an experienced Senior BI Developer (Reporting Lead) to join our MI & Analytics function on a 12‑month fixed‑term contract supporting the AFRS programme.
This is a reporting‑focused leadership role, where you will provide operational oversight, technical leadership, and strategic direction for reporting across the contract. You'll lead the design and delivery of high‑quality, data‑rich reporting solutions while helping to shape the future of the AFRS reporting service.
Working closely with Analytics leadership, business stakeholders, and technical teams, you will play a key role in driving data‑driven decision‑making, reporting adoption, and continuous improvement.
Key Responsibilities
* Lead the design and delivery of reporting solutions across contractual, operational, strategic, and ad‑hoc requirements
* Provide technical leadership and guidance to BI developers and analysts
* Build strong stakeholder relationships to understand business needs and shape reporting strategy
* Translate requirements into data models, dashboards, and reporting frameworks
* Oversee development of semantic and presentation layers
* Define and support self‑service reporting capabilities
* Drive tool selection and reporting best practices across AFRS
* Develop functional roadmaps for reporting platforms, data structures, and services
* Deliver intuitive, interactive dashboards using enterprise BI tools
* Promote innovation and continuous improvement through prototyping and iterative delivery
* Coach and mentor team members to build capability and encourage adoption
* Collaborate with third‑party partners and cross‑functional teams
* Ensure high‑quality documentation, data standards, and governance
* Support performance tracking, usage analysis, and value realisation of reporting solutions
* Contribute to BI platform strategy and evolution
Requirements
* Proven experience as a Senior BI Developer or reporting lead, with leadership or team management responsibilities
* Minimum 3+ years’ experience delivering BI/reporting solutions with demonstrable business impact
* Strong stakeholder engagement skills, with the ability to challenge, influence, and guide decision‑making
* Experience across corporate and operational domains (Finance, HR, Procurement, IT, etc.)
* Broad expertise in BI tools such as Power BI, Tableau, Qlik, Domo, SQL, SSRS, Excel
* Experience designing data models, reporting layers, and BI frameworks
* Knowledge of ETL processes and data preparation
* Experience working with third‑party and offshore delivery teams
* Ability to define and deliver technical and functional roadmaps
* Strong communication and leadership skills, with a focus on collaboration and delivery excellence
* Customer‑focused mindset with strong problem‑solving ability in a fast‑paced environment
* SC Clearance (or eligibility) – must have resided in the UK for the past 5 years
Benefits
* Flexible working considered
* Pension – 6%
* Chance to contribute to innovation in the public services
* A company passionate about diversity and inclusion
* Serco discounts including cinema, entertainment, online shopping, mobile phone plans, and leisure centre memberships
* Health and wellbeing support (Employee Assistance Programme, Simply Health Cash Plans, etc.)
* Extensive career development training (role‑specific training, leadership coaching, formal study)
* A safe and supportive culture
EEO & Diversity Statement
At Serco, we are committed to building a diverse and inclusive organisation that supports the needs of all. We support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge and a Disability Confident policy, and we encourage applications from a diverse candidate pool.
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