Job Description
Assistant Hotel Manager – People-Focused Hospitality Group
Location: Near PenrithSalary: £35,000Hours: 5 days out of 7 (flexibility required)
Lead With Heart. Grow With a Business That Values You.
I’m supporting a well-established, independent hospitality business near Penrith to recruit an Assistant Hotel Manager — a fantastic opportunity for a natural people-leader who thrives in a hands-on, fast-paced, supportive environment.
This organisation is known for its genuine culture, open communication, and commitment to developing its people. Hospitality experience isn’t essential — they care more about your leadership style, how you motivate teams, and how you help create a positive place to work.
If you’re someone who leads by example, builds trust quickly, and loves helping teams perform at their best, this could be the perfect next step.
What You’ll Be Doing
As Assistant Hotel Manager, you'll play a key role in supporting day-to-day operations across multiple areas of the hotel. With around 50 staff on site, you’ll be a visible presence — helping, guiding, coaching, and making sure things run smoothly.
* Support team leaders and department heads across the hotel
* Lead and motivate teams to deliver excellent guest experiences
* Build strong, trusting relationships with staff at all levels
* Promote a positive, open, honest working culture
* Provide regular coaching, support and feedback
* Oversee workforce planning, rotas, and staffing levels
* Ensure high standards across all operational areas
* Be hands-on, present on the floor, and ready to step in where needed
What We’re Looking For
We’re looking for someone who genuinely cares about people and knows how to bring a team together.
* Experience managing a team of 15+ (any industry welcome)
* Strong communication and relationship-building skills
* Ability to engage, support, and inspire staff
* Hands-on, proactive and calm under pressure
* Passion for excellent customer service
* Flexibility to work 5 out of 7 days, including weekends
What You’ll Get
* £35,000 salary
* A supportive environment where people truly matter
* Training, development and the chance to progress
* A role where you can make a real impact on culture and team performance
* The chance to be part of a well-known local business with a warm, community-driven feel