Customer Service Advisor - Yard Operative, Chelmsford
Client:
STARK Building Materials UK Limited trading as JP Corry
Location:
Chelmsford
Job Category:
Other
EU work permit required:
Yes
Job Views:
2
Posted:
02.05.2025
Expiry Date:
16.06.2025
Job Description:
Customer Service Advisor - Yard Operative
Base: Springfield JP Corry, Chelmsford
JP Corry, the Responsible Company of the Year (2024), is a leading Builders Merchant in Northern Ireland, renowned for quality and service in building materials and timber products. We value Decency, Passion, and Pride, offering excellent career opportunities in a challenging environment. We provide training and tools for your success.
Why work at JP Corry?
* Generous annual leave of 34 days (pro-rata), including statutory holidays
* Flexible benefits package (discount vouchers, health checks, etc.)
* Competitive pension and Life Assurance
* Enhanced Maternity, Paternity & Adoption pay
* Training, development, and career growth opportunities
* Staff discount at JP Corry branches
* Bonus scheme and annual bonus opportunities
* Women In Business membership
* Volunteering and fundraising opportunities
* Staff reward and recognition schemes
Role Overview:
A Customer Service Assistant in our busy yard plays a vital role in ensuring efficient, effective, and safe yard operations while maintaining a customer-first culture. You will work outdoors serving customers, operating forklifts, and preparing/loading orders. Pride in delivering high-quality customer service with product knowledge is essential.
Branch hours: Mon-Thu 07:30-17:00, Fri 07:30-16:00, Sat 08:00-12:00. We are flexible with working hours to suit your needs.
Key Responsibilities:
* Adhere to health and safety regulations
* Serve customers face-to-face, working independently and in teams
* Prepare orders for collection and delivery, complete sales documentation
* Load and unload vehicles manually and with forklift
* Check goods inwards and store correctly
* Maintain stock levels and assist with stocktakes
Qualifications and Skills:
* Approachable, pleasant team player with a passion for customer service
* Willingness to learn; basic literacy and numeracy
* Proactive attitude
* Previous experience in a similar role and/or forklift license preferred
Note: A work permit may be required if you are not a passport holder of the country for this vacancy. Check our blog for more info.
Applications should be submitted via the 'Apply now' button. Do not include bank or payment details in your application.
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