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111 clinical advisor

Derby
DHU Health Care CIC
111 clinical advisor
Posted: 22h ago
The role
Job description

NHS 111 Clinical Advisor - (Nurse/Paramedic/Pharmacist)

Company: DHU Healthcare

Location: Derby, Chesterfield, Oldbury & Remote Working*

Contract: Full-Time / Part-Time

Rates Of Pay: £17.23 - £24.99

DHU Healthcare is extremely pleased to announce that we have been awarded a brand new NHS 111 Contract; this is a fabulous opportunity to join our CQC Outstanding award winning team!

About us:

DHU Healthcare is a not-for-profit company providing a diverse range of services to the NHS frontline, including urgent and emergency care, primary care, out of hours services and NHS111.

We operate 365 days a year, 24 hours a day across a wide geographical area including Derbyshire, Northamptonshire; Nottinghamshire; Leicester, Leicestershire & Rutland; Lincolnshire, Milton Keynes, Bath, North East Somerset, Swindon and Wiltshire. West Mindland & Oldbury, a population totalling around ten million.

A socially conscious organisation, we provide compassionate, safe, high-quality care to our patients and the communities we serve and offer a supportive work environment to our 2,000 people.

We are looking for professional, resilient individuals who want to make a difference and as a thank you for joining our DHU work family, we are offering you a Welcome Award of up to £2200!

Job summary:

Due to expansion, we are currently recruiting NHS 111 Pathways Accredited Clinicians to join our NHS 111 East Midlands team.

Responsibilities:

  • Assessing callers with a wide spectrum of clinical conditions
  • Advising patients on next steps and referring them on to further care when appropriate
  • You will be guaranteed the clinical autonomy to deliver safe, effective and patient focused care. You will be making a real difference to patients by utilising your clinical knowledge supported by assessment software to carry out telephone triage; assessing patients presenting symptoms, advising them on next steps and referring them on to further care when appropriate.

    Person Specification:

    We would welcome applications from capable, proactive and experienced NHS Pathways 111 accredited registered nurses, paramedics or pharmacists who have excellent communication skills, are calm under pressure and enjoy working within a team environment.

    Experience Required:

  • Nurse triage/telephone advice experience and competence
  • Significant post registration training/consolidation & experience in at least two healthcare settings including one in an aspect of adult general care
  • Broad clinical knowledge base
  • Evidence of continuous training, learning and development
  • Good level of PC literacy
  • Effective communication skills
  • Effective negotiation skills
  • Ability to obtain and process and accurately document patient/caller information
  • Sound clinical decision making capabilities ; ability to demonstrate critical thinking skills in clinical care
  • Effective time management; able to prioritise patient care and tasks appropriately
  • Ability to work under pressure
  • Demonstrable interest in, and ability to, support, coach and mentor others
  • Able to demonstrate initiative and motivation in the highly skilled area of caring for patients via telephony/IT systems
  • Accredited NHS Pathways user
  • Desirable

  • Recognised Minor Illness, Injuries certificate
  • Mentor/coaching qualification
  • Prescribing qualification
  • *Additional Info:

  • For remote working, you must be NGS 111 pathways trained with at least 12 months current experience and working on at least version 29 to be considered for the remote role
  • Site based roles do not require you to be pathways trained, this is provided in a training programme onsite
  • About us:

    At DHU we offer a professional working environment where you can expect continuous support to progress into a number of roles within the NHS 111 service, giving you long term job security and the opportunity for career development and personal development!

    Benefits Package:

  • NHS pension scheme
  • NHS continuous service recognition (for holiday and sickness entitlements)
  • Westfield Health Membership (direct access to GP and counselling services, CT and MRI scans, hospital treatment insurance and cashback for dental, optical and physiotherapy care)
  • Opportunities for on-going professional development
  • Dedicated remote management support
  • Team working and support in a specialised care environment
  • High quality equipment is provided that brings the contact centre environment to the comfort of your home
  • Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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