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Tenancy support officer - community housing - eal12255

Tranent
East Lothian Council
Support officer
Posted: 23h ago
Offer description

Job DescriptionVacancy InformationThe salary advertised is full time (35 hours per week). Part-time hours will be pro-rated accordingly.Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.Hourly rate of pay: £19.45 - £21.75Days and Hours of Work:Wednesday, 12:30-17:00Thursday, 09:00-17:00Friday, 09:00-16:00Starting and finishing times are flexible, and flexi time is applicable.To start 16th April 2026.Home / Hybrid Working ConsiderationApplications for home or hybrid working will be considered for this post in accordance with East Lothian Council’s Home Working and Worksmart Policies which can be found here. Home or Hybrid working options can be discussed with candidates invited for interview.Please Note:All home/hybrid workers must live in the UK. Where an application for home-working is supported, it will be subject to a satisfactory trial period. Employees will be expected to attend Council offices for the duration of induction, and be on site in East Lothian workplaces, as required. Employees with a hybrid working arrangement in place will be office based and able to work from home, with permission, on an ad hoc basis.Job DetailsAs part of the Community Housing Service, to provide front line housing support, advice and assistance to vulnerable tenants to assist them in maintaining their tenancy and to promote peaceful and sustainable communities in East Lothian, in accordance with Council policies and procedures and Care Inspectorate National Care standards.Please download the Job Outline/Person Specification (available under Job Attachments) for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every essential criteria stated on the Person Specification to be considered for interview.The ‘East Lothian Way’– values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them.Job RequirementsRelevant QualificationsEducated to HNC/SVQ3 in Housing, Social Care or equivalent and/or be able to demonstrate skills and competencies gained through previous experience.Driving LicenceAs the duties of this role require you to effectively travel to successfully undertake the full remit of the role, you must hold a current driving licence and have access to a vehicle.(Where a disability precludes you from obtaining a driving licence, ELC will take into account its responsibility to make reasonable adjustments to allow for your disability.)PVG MembershipThis post is considered as a Regulated Role with vulnerable children and/or protected adults, as specified in the Disclosure (Scotland) Act 2020.All preferred candidates for posts carrying out regulated work with these groups will be required to become a PVG Scheme member, or undergo a PVG Scheme update if they are already a member, prior to any formal offer of employment being made by East Lothian Council.Please note: PVG member’s records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG membership or update check, if relevant to the post being applied for, will be discussed with the applicant and investigated prior to any formal offer being made.Please note:If you have spent more than 3 months working or living out with the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website.Additional InformationFor additional East Lothian Council employment information please click on the following link: you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link you require further information about this vacancy, please call, or email us on Please note: We do not accept CVs (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. xwzovoh If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.

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