Role: On-Site IT Support Engineer
Specialism(s): Microsoft Technical Support, Networking, Office365, Azure, 1st/2nd Line, Helpdesk, MacOS, IT Infrastructure, C-Suite Support
Type: Contract, Inside IR35
Location: Stevenage
Pay Rate: 200 - 255 per day
Duration: 4 Months
Start Date: ASAP / Immediate
On-Site IT Support Engineer
CPS Group UK are delighted to be working with a leading organisation to hire an interim On-Site IT Support Engineer, initially until the end of March 2026. The Engineer will provide on-site, BAU support during the core hours of 11:00am - 6:30pm, Monday - Friday.
Role Requirements
Provide technical on-site, user facing support (including C-Suite user community)
Provide 1st & 2nd Line BAU on-site technical IT infrastructure support
Support hardware issues and fixes (e.g. desktop, laptop printers, mobile)
Communicate effectively with users and manage technical queries in line with company standards and SLA's
Prioritise, and resolve technical queries and service requests
Work closely with users (floor-walking) and support stakeholders of all levels with IT-centric issues
Required Skills & Experience
Demonstrable experience working as an on-site, user-facing IT Support Engineer
Technically proficiency to resolve 1st & 2nd faults independently
Strong working knowledge of core IT infrastructure (Windows 10/11, AD, Apple OSX/iOS, SCCM, Microsoft technologies)
Excellent soft & communication skills
Experienced in supporting Leadership & C-Suite teams
Experience supporting Apple Mac & iOS devices
Good basic networking support experience (patching, diagnosing connectivity issues)
Office/M365 experience
Ability to manage time effectively and work both autonomously and as part of a team
For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK on (phone number removed) or email (url removed)
By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)