Job overview
We are recruiting for a Senior Therapy Support Worker who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
You will be joining an established therapy team with excellent peer support. We are looking for sound communication and organisational skills, an ability to work within a team and to use your initiative.
Experience of working with patients who have suffered fractures and/or undergone orthopaedic surgery, and knowledge of Occupational therapy and Physiotherapy would be an advantage.
On taking up the post, you would be guided through core and specific competencies appropriate to the role.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
The successful candidate will work with the Orthopaedic team within the acute setting at Lister Hospital.
To undertake assessments and interventions with individual patients within remit of defined caseload
To act as first contact in certain situations, as agreed, following competency training and agreement with qualified therapist.
To carry own caseload of routine patients and prioritise this caseload and organise the day accordingly.
To contribute to the on-going discharge planning process for patients within caseload in conjunction with other members of the multidisciplinary team, to adjust as necessary in line with service needs.
To communicate progress/outcome of treatment with the patient, clinical supervisor, relatives, carers, and the multidisciplinary team
Working for our organisation
At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
* The Lister Hospital, Stevenage
* New Queen Elizabeth II (New QEII), Welwyn Garden City
* Hertford County, Hertford
* Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation, and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Qualifications/Training
Essential criteria
* Good general education
* NVQ Level III, or equivalent knowledge and experience
* Basic mathematical skills
Previous Experience
Essential criteria
* Awareness of needs of older people/ people with acute illness
* Awareness of function/cognitive/risk and mobility components of Occupational Therapy and Physiotherapy
* Knowledge of basic assessment components needed for therapy assessment
* Knowledge of basic treatment planning and progression
* Previous clinical and therapy experience of working with in patients/ward
* Previous experience or knowledge of health/social care work
Skills
Essential criteria
* Excellent written and verbal skills
* Ability to communicate when barriers to understanding exist
* Ability to communicate within a multi-disciplinary team
* Ability to work under pressure and meet tight dead-lines
* Ability to work independently and own limitations
* Ability to work within a team, delegate and request assistance when needed
* Flexible with approach to work
Other requirements
Essential criteria
* Knowledge of confidentiality and mental capacity and able to apply in practice
* Willingness to uphold the Trust’s values
* Ability to travel easily between Trust sites
Our values
We want our staff to believe in, demonstrate and live our values in everything we do.
Include
We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.
Respect
We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.
Improve
We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.
Committed to our Community
East and North Hertfordshire Teaching NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under-represented in various parts of our workforce .
We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working.
We are proud to be a Disability Confident employer and achieved our status in 2019.
We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing resourcing.enh-tr@nhs.net
We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust.
We are committed to being a carer-friendly environment, addressing the complex needs of families with caring responsibilities. In partnership with Carers in Hertfordshire, all our working carers have access to support from recruitment. We are also a member of Carers UK, providing resources to make balancing work and caring easier. Our approach is inclusive, recognizing diverse challenges and creating a supportive environment where carers feel valued.