Volunteer Now has partnered with Be Collective to bring a dedicated online platform for volunteering to Northern Ireland. The platform supports volunteers through the volunteering process and helps connect more people with a wider range of opportunities. There’s lots of great features to Be Collective like messaging, making a profile, and being able to compile all your experiences, training and roles as well as the skills gained within a social CV.You can search and apply for volunteer roles below. If you can’t find anything you like you at the moment – register now, then check back soon – new opportunities are added all the time!
Appeals Admin Assistant. Downpatrick and Newry Office.
Community Advice Newry, Mourne
Role Overview
As an Appeals Administration Assistant, you will support our Tribunal Representative in managing a busy caseload of clients appealing decisions related to social security benefits. This is a rewarding opportunity to develop administrative and legal support skills in a meaningful setting.
Key Responsibilities
* Organising and filing correspondence from the Northern Ireland Courts and Tribunal Service (NICTS)
* Sorting and managing evidence received from clients
* Assisting clients in gathering supporting documentation for their appeals
* Scanning and uploading documents to our electronic case management system (or emailing scanned copies if preferred)
* Communicating with clients via phone and email to provide updates or request information
Tasks and responsibilities
* Organising and filing correspondence
* Sorting and managing evidence received from clients
* Scanning and uploading documents to our electronic case management system
* Communicating with clients via phone and email to provide updates or request information
Ideal Candidate
This role may suit someone who:
* Has experience, or is seeking experience, in an administrative or office environment
* Is interested in legal administration or paralegal work
* Demonstrates a high level of discretion and confidentiality
* Is organised, reliable, and comfortable communicating with clients
Skills and experience gained
* Advice & Guidance
* Advocacy
* Legal (General)
Appeals Admin Assistant. Downpatrick and Newry Office.
Community Advice Newry, Mourne
Ballymote Community Centre, 40 Killough Rd, Downpatrick BT30 6PY, UK
Flexible - hours are based on your availability and other factors
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