Description
Contract: Permanent, 35 hours p/week Monday-Friday
Salary: £25,754 - £29,632
Location: Blue Cross Retail Office, Hartlebury
Closing date: Tuesday 11th November 2025
Interview date: Tuesday 18th November 2025
Help us grow shops that change lives — for pets and people
At Blue Cross, our shops do more than sell pre-loved treasures - they help fund vital care for pets in need. Every new shop means more tails wagging, more purrs of comfort and more lives transformed. We’re looking for someone who can spot a great opportunity, loves a challenge and wants to use their retail experience to make a real difference.
More about the role
In this varied and hands-on role, you’ll play a key part in driving efficiency and value across our national retail estate. Working closely with the Group Head of Fundraising and Retail and the Retail Operations Manager, you’ll identify opportunities to reduce costs, streamline processes, and maximise the return on every pound we spend.
You’ll collaborate with colleagues across the charity to review spend areas such as repairs, maintenance, and utilities, ensuring we’re achieving best value through effective supplier management and smarter ways of working.
Alongside this, you’ll lead on identifying and assessing new shop locations, managing relationships with agents and landlords, and supporting lease negotiations to secure the most favourable terms. You’ll conduct site visits, prepare clear business cases and performance reports, and ensure new shop openings are delivered on time and within budget.
You’ll also help existing shops reach their full potential through thoughtful planning, performance analysis, and well-managed refurbishment projects that balance commercial benefit with brand impact.
Every efficiency you deliver and every new shop you help open contributes directly to the vital work Blue Cross does. This is an opportunity to make a real, measurable difference while ensuring our resources go further for the pets and people who rely on us most.
About you
Ideally, you’ll have some experience in site acquisition or commercial property evaluation, along with strong organisational and project management skills. You’ll understand what makes a shop profitable and sustainable, and you’re confident working across different teams to make things happen. A full driving licence is a must.
Essentially:
You will have experience in identifying and acquiring retail sites or evaluating commercial properties with potential.
You’re confident managing multiple projects, priorities and deadlines with calm efficiency.
You’re comfortable analysing income, forecasts and what it takes for a new shop to succeed.
You’re a skilled project manager who can see things through from planning to successful delivery.
You build strong working relationships with agents, landlords, and contractors, ensuring smooth collaboration at every stage.
You hold a full driving licence and are happy to travel across the country.
How to apply Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes:
Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
Programmes for physical and mental wellbeing support
Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
Health cash plan
Unlimited access to an employee assistance programme
Pension scheme with enhanced employer contribution
Professional fees paid with Continuing Professional Development and personal development support.
Life assurance
20% discount on Pet Plan pet insurance
Enhanced family friendly policies
Recognition scheme
Annual volunteer days
Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the