Deputy General Manager - Diagnostics Collaborative *Internal*
The closing date is 29 April 2026
INTERNAL TO NORTH CUMBRIA INTEGRATED CARE (NCIC)
Are you an experienced and forward‑thinking leader seeking an opportunity to make a significant impact on healthcare services? We are looking for an exceptional Deputy General Manager to join our NHS Trust located in the surroundings of the Lake District. As a member of our leadership team, you will play a vital role in delivering outstanding performance, quality and safety of services within the portfolio of diagnostic services you oversee.
In this role you will hold an operational and strategic leadership position, overseeing the development and delivery of service strategy and objectives for a particular group of services within the Diagnostic Collaborative. Working closely with the team and other services, you will be responsible for delivering operational performance targets, enhancing the quality of services provided and ensuring financial balance.
You will be responsible for planning and organising a range of complex activities and associated services, working with other areas to achieve success. This role involves providing effective leadership and management within teams, ensuring services are supported to maintain the highest standards and performance requirements.
Main duties of the job
* Overall responsibility for the effective operational management of diagnostic services across several sites within the Collaborative.
* Delivery of targets and performance measures against national constitutional standards.
* Leadership in the development of clinical and support services.
* Lead management for major areas of activity, interpreting corporate and national policies.
* Support to the General Manager and contribution to development and delivery of service strategy and objectives.
* Support to the achievement of objectives within both the corporate and Collaborative agenda.
* Effective management of budgets and resources while maintaining a high level of patient care.
* Participation in on‑call arrangements or shift systems associated with the role outside normal working hours, as required by the Trust.
* Work required at multiple sites.
About us
At NCIC, we are committed to delivering outstanding healthcare services to the population of North Cumbria. Our ambition is to create a centre of excellence in providing rural and remote healthcare, offering a wide range of community and acute services throughout the county.
* Being a clinically‑led organisation
* Quality and safety at the heart of our Trust
* A positive patient experience every time
* A great place to work
* Managing our money well
We are serious about supporting a diverse workforce that reflects the local community and are committed to being an inclusive and compassionate place to work. We also support sustainability and expect all staff to contribute to our green ambition for 2030.
Person Specification – Qualifications
* Professional qualification to Masters level or equivalent in a relevant field.
* Training in leadership and management skills in an NHS setting.
Person Specification – Experience
* Professional and specialist management knowledge.
* Considerable experience and knowledge with operational service management.
* Leadership skills gained through previous experience and/or in‑house training.
* Knowledge of statutory and legal frameworks within health and social care.
* Knowledge of business planning processes.
* Experience as a senior manager, including multi‑disciplinary team management.
* Developing effective networks, partnerships and stakeholder engagement.
* Track record of delivering and achieving significant change within a clinical environment.
* Training in change management.
* Knowledge of and experience within the area of the Collaborative.
* Experience in leading investigations.
Person Specification – Knowledge
* Highly developed operational management knowledge.
* Knowledge of change management strategies and implementation experience.
* Knowledge of modernisation techniques such as capacity and demand studies.
* Knowledge of the NHS agenda and its impact on service.
* Knowledge of Trust wide services, policies and procedures.
* Equality impact assessment skills.
* Analytical skills for decision‑making, including data and statistics analysis.
* Experience leading, coordinating and organising teams.
* Budget management and control skills.
* Achievement of performance targets.
* Excellent communication and presentation skills.
* Computer literacy (Word, Excel, PowerPoint).
* Network building across organisational boundaries.
* Strategic planning and implementation skills.
* Judgement and analytical skills for clinical and non‑clinical services.
* Resilience and ability to cope with pressure and tight deadlines.
* Negotiation and influence skills.
* Conflict management skills.
* Visibility and credibility across localities.
* Coaching and mentoring skills.
* Political awareness.
Person Specification – Personal Circumstances
* Time‑management, prioritisation and organisational skills.
* Confidence, decisiveness, initiative and high self‑motivation.
Person Specification – Other Requirements
* Ability to travel independently across Cumbria.
* Participation in on‑call arrangements or shift systems on site as required by the Trust.
* Work across multiple sites.
* Valid driving licence.
Benefits
* Holiday scheme: 27 days rising to 33 days after 10 years.
* NHS discount scheme.
* Salary sacrifice schemes including lease cars and Cycle‑to‑Work.
* Vivup: free, confidential counselling and information service.
Salary
£66,582 to £77,368 a year, per annum pro rata.
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