Job Introduction
We are currently looking for an Internal Sales Team Leader to join our friendly team at Tunstead House in Buxton.
Here at Tarmac, we are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds.
Main Responsibilities
Reporting into our Internal Sales Manager the successful candidate for the role of Internal Sales Team Leader, will support and implement the sales plan and achieve targets and KPI’s in line with the Mortar Product Line Strategy through the effective coaching and development of the sales team.
Be responsible for the tracking and reporting of sales performance, the monitoring of adherence to internal standards and achievement of targets.
You will also take responsibility for:
1. The Internal Sales Department
2. Delivering on set KPI’s for the department
3. Maintaining accurate order processing
4. Assisting towards the delivery of budgets and cash sale targets
5. Agreeing Personal development plans via smart goals to progress the individual and improve team performance
6. Coordinating customer orders and quotations in line with our SLA`s
7. Meeting customer service requirements in terms of accurate lead times/SLA`s
The Ideal Candidate
As our ideal Sales Team Leader you will be able to demonstrate proven experience working within a similar customer facing and commercial environment. You will also possess:
8. Relevant Product Knowledge (desirable)
9. Industry and Market Knowledge
10. Possess excellent communication skills and be numerate
11. Attention to detail and accuracy
12. Able to drive performance and coaching to deliver set KPI’s and excellent customer service
13. Be a good team player
14. Have experience of delivering unparalleled levels of customer service
15. Have experience working in a dynamic environment
16. Ability to negotiate and think outside of the box to solve problems
17. Be able to produce and interpret data of high level of reports (use of excel and PowerPoint)
18. Be able to manage own workload effectively and efficiently
Why Us
In addition to this rolewe also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including:
19. Bonus scheme
20. Enhanced holiday entitlement
21. Contributory pension scheme
22. Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
23. Access to our Employee Assistance helpline for free and confidential advice
24. Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
25. Training and development opportunities