Overview
Join to apply for the Night Concierge role at Places for People.
4 days ago Be among the first 25 applicants
Join to apply for the Night Concierge role at Places for People.
About The Role
We're looking for a professional and personable Night Concierge to join our team at RMG. As the first point of contact for residents and visitors, you\'ll be the welcoming face of the development, delivering outstanding customer service and ensuring the building remains a safe, secure, and pleasant place to live.
Where will I be working?
Full time at our Oval Village site, Gas holder place (SE11 5AT).
Rota
Nights - 4 on 4 off shift pattern - 7 PM to 7 AM.
What You\'ll Be Doing
* Providing a warm, professional welcome to all residents and guests
* Conducting regular building checks and ensuring communal areas are clean and secure
* Handling queries, complaints, and emergencies with calm and courtesy
* Monitoring CCTV and managing visitor access
* Managing deliveries and post in line with company procedures
* Issuing and logging keys responsibly
* Proactively addressing cleaning and maintenance issues
* Ensuring bikes are stored correctly and issuing warnings for unattended ones
What We're Looking For
* Excellent customer service and communication skills
* Calm, courteous, and professional under pressure
* Strong organizational skills and attention to detail
* Honest, reliable, punctual, and well-presented
* Able to use initiative and prioritise workload
* Confident handling complaints and difficult situations
Desirable Extras
* Experience with a reputable, market-leading developer
* Membership of a relevant professional association
What does RMG have to offer you?
You\'ll not only be joining a thriving market leader where you\'ll benefit from working alongside the best in the industry, you\'ll also receive a superb package of company benefits including:
* 27 days holiday plus all Bank Holidays
* Free Healthcare cashback Plan (re-claiming for things like optical treatment and dental care, physiotherapy and GP charges – plus more) with a generous fixed amount, plus 24/7 remote GP Services
* Sponsorship for study and professional qualifications (up to 4 study days)
* Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
* Access to Our Place Rewards for discounts and vouchers via Places for People Group
What\'s next?
If you meet the criteria and are ready to take the next step, apply with our simple 5-minute process, upload a CV and a supporting statement demonstrating how you meet the requirements. For questions, please email the recruitment team.
We offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria. If you would like to be considered under this scheme, please indicate this in your application.
We are committed to an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We\'re happy to work with you to ensure you have the opportunity to perform at your best.
If you are a Places for People customer and need support with your application, please contact our skills and employment team. We may close the vacancy early if we receive a high volume of quality applications. If you are using a mobile device, ensure your CV is stored in the cloud (Google Drive, OneDrive or Dropbox). If you are a recruitment agency, please note we operate a PSL and do not take cold calls.
Safeguarding
At Places for People, safeguarding is everyone\'s responsibility. We are committed to creating safe communities by protecting children, young people, and adults at risk from harm, abuse, and neglect. Our recruitment process includes pre-employment checks, including DBS checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture and report concerns to protect those in our communities.
Armed Forces
We support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner who meets the essential criteria.
Disability Confident
We are a Disability Confident scheme Level 2 employer. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 defines a disabled person as someone with a physical or mental impairment with substantial and long-term negative effects on daily activities.
Neurodivergent
Neurodiverse individuals have valuable skills, and we recognise that traditional interviews can disadvantage them. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.
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